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Photoshop takes really long to open in general and opening files

Community Beginner ,
Dec 09, 2024 Dec 09, 2024

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I've recently updated my computer from Win10 to Win11. Also updated all the apps through creative cloud. I'm running a quick computer however only Photoshops takes nearly 3-4mins to open. After clicking on the icon, I've checked in the task manager, it shows in "background processes" first, then after a while opens. The splash screen doesn’t appear either. It only seems to be Photoshop too, other programmes such as InDesign and After effects opens fine. When Photoshop eventully opens and you click on a psd. file to open, it still takes a while. I know I can drag and drop in the window (this works fine). I've tried to uninstall and reinstall but get the same issue. Also tried an older verison. 


Anyone else have this problem? 

PC: Intel(R) Xeon(R) Gold 6248R CPU @ 3.00GHz 2.99 GHz (2 processors)
256 GB 
RTX A6000

 

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Adobe
Community Expert ,
Dec 10, 2024 Dec 10, 2024

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@martinj54220288 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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