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Photoshop Tilt Shift blur not working

New Here ,
Nov 21, 2021 Nov 21, 2021

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sandile21861790arx6_0-1637481396164.png

Hi team, please help, I am getting this error message when I try to use the "Tilt Shift blur" filter in my Photoshop 2021.

I have recently installed the new update in hopes of resolving my issue but the error still persist.

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Adobe
Adobe Employee ,
Nov 22, 2021 Nov 22, 2021

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If you restore your preferences using this manual method does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

 

If preferences restore doesn't help, go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?

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New Here ,
Nov 24, 2021 Nov 24, 2021

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I have the tried the above mentioned methods to resolve the issue but it seems like nothing is working.

The error still persist

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Adobe Employee ,
Nov 25, 2021 Nov 25, 2021

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It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

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