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Photoshop unable to open Lightroom photos as layers, throws IOError. Then unable to close PS

New Here ,
Oct 15, 2021 Oct 15, 2021

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So far, I've had this issue with releases 22.51 through 22.4. Running on Windows 10 laptop

When attempting to open files in Photoshop through Lightroom, I often get an error (screenshots below) that won't let me open the photo. Then, any attempts to shutdown Photoshop fails with another error (screenshot also included below). After killing the Photoshop process, reopening it still causes the errors to throw for any attempts at opening a file, whether through Lightroom or through Photoshop itself.

Screenshot after attempting to open a file:

ThePeachster_0-1634309397046.png

Screenshot after attempting to close Photoshop:

ThePeachster_1-1634309454785.png

My guess is that Photoshop is attempting to load the file, gets stuck at some point, but then wont release itself from the process of loading the file. So far the only fix I've found is to completely uninstall and re-install. Very annoying because after re-installing sometimes it does work for a few photos, then eventually starts throwing these errors again. Has anyone encountered this before and have permanent fixes? 

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Cross-app workflows, Windows

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correct answers 1 Correct answer

Adobe Employee , Oct 15, 2021 Oct 15, 2021
In Photosohop, try disabling "Use Graphics Processor" under Preferences > Performance amd then restart Photoshop and Lightroom. Try opening an image directly into Photoshop first. Does it open without error? If so, try opening an image from Lightroom into Photoshop.

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Adobe Employee ,
Oct 15, 2021 Oct 15, 2021

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In Photosohop, try disabling "Use Graphics Processor" under Preferences > Performance amd then restart Photoshop and Lightroom. Try opening an image directly into Photoshop first. Does it open without error? If so, try opening an image from Lightroom into Photoshop.


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Oct 15, 2021 Oct 15, 2021

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Thanks Jeffrey, that solved it!

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Adobe Community Professional ,
Oct 15, 2021 Oct 15, 2021

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Why is Photoshop using some script.  Do file Passed to photoshop from Lightroom  trigger some Photoshop event handler?

JJMack

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