Photoshop Unresponsive on launch and during use

[j4lc]

Hey there!

I recently started using the whole Creative Cloud suite, and all apps are fine but Photoshop.

Upon launching the software, it becomes completely unresponsive for two good minutes during which I cannot click any button or interact in any way with anything.

Even during use, everything is really sluggish.

I don't have any plugins nor scripts, everything is a default install.

I tried turning on and off the GPU accelleration but same result.

Has anyone any idea how to fix that?

Thanks.

Version: Adobe Photoshop Version: 25.6.0 20240312.r.433 2bfcbf1 x64

OS: Windows 11

GPU: AMD Radeon RX 7900XTX

CPU: AMD Ryzen 9 5950X

RAM: 80G 

[westdr1dw]

Have you tried uninstall and re-installing Ps?

[j4lc]

Alright, I just tried that; I even selected to remove my preferences, and the issue still persists after the reinstall.

[westdr1dw]

Short of reducing the RAM to 64 Gb I think you will have to contact Adobe customer support. 

[j4lc]

Seems it's gotten a tad better in version 25.7.0 20240415.r.504 130b225 x64, but the issue still persists while other products are fine.

[Valentin Kovshik · Accepted solution]

Try to disable font previews.  Type → Font Preview Size → None

This solved the same problem for me.

[j4lc]

Seems that fixed it, thanks!