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Photoshop update file is detected as malicious by Antivirus (Bitdefender)

New Here ,
Nov 10, 2022 Nov 10, 2022

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Hi,
My AV (Bitdefender) block the Photoshop update process after detecting a malicious file inside the installation package.

"The file C:\Users\XXX\AppData\Local\Temp\ETRD98F.tmp\AdobePhotoshop23-Core_x64.zip.aamdownload is infected with Trojan.GenericKD.62946170. The threat has been successfully blocked, your device is safe."

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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Thats a Windows thing rather than Photoshop, but easily fixed

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New Here ,
Nov 11, 2022 Nov 11, 2022

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Thank you.
I am not searching for how to unblock it; it is not a window thing.
The file installer of Photoshop was classified as a trojan by the AV.
They need to check it and contact the AV vendor to allowlist it if it's a false positive.

 

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