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Photoshop update issue 2023: black screen

susanb92165583
New Here ,
Mar 27, 2023 Mar 27, 2023

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I updated Photoshop 2023 and my images open as all black, although they look right in the Layers palette.

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correct answers 1 Correct answer

jane-e Community Expert
Community Expert , Mar 27, 2023 Mar 27, 2023

@susanb92165583 

 

Try this: Preferences > Technology Previews > Enable "Deactivate Native Canvas" > Restart Photoshop

 

Jane

 

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jane-e Community Expert
Community Expert ,
Mar 27, 2023 Mar 27, 2023

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@susanb92165583 

 

Try this: Preferences > Technology Previews > Enable "Deactivate Native Canvas" > Restart Photoshop

 

Jane

 

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susanb92165583
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Mar 28, 2023 Mar 28, 2023

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In Response To jane-e

Thank you Jane.  That fixed it.  I really appreciate your help!

 

Susan

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jane-e Community Expert
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Apr 07, 2023 Apr 07, 2023

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In Response To susanb92165583

You're welcome @susanb92165583 

 

Jane

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