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Photoshop was unable to communicate with creative cloud desktop PLS HELP!

qweqeq24627797qmke
Community Beginner ,
May 27, 2022 May 27, 2022

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could not complete your request because photoshop was unable to communicate with the creative cloud desktop

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correct answers 1 Correct answer

qweqeq24627797qmke
Community Beginner , May 27, 2022 May 27, 2022

already tried reinstalling several times

 

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Ged_Traynor Community Expert
Community Expert ,
May 27, 2022 May 27, 2022

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Hi

Try using this tool to uninstall the Creative Cloud app

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

Then download and reinstall

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html#download-links

 

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qweqeq24627797qmke
Community Beginner ,
May 27, 2022 May 27, 2022

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In Response To Ged_Traynor

already tried reinstalling several times

 

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Ged_Traynor Community Expert
Community Expert ,
May 27, 2022 May 27, 2022

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In Response To qweqeq24627797qmke

See if any of this helps

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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qweqeq24627797qmke
Community Beginner ,
May 27, 2022 May 27, 2022

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In Response To Ged_Traynor

already checked out but still the sam error but thanks

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