Photoshop Was Uninstalled After Auto Update (not by me)

[Darrell_1960]

I have a question I can't find the answer to. I've had the Adobe photography package since '16. Ps, Lrc, Bridge, etc.. This last update ( I think), Ps was uninstalled. Now it's listed with the other programs I haven't installed yet (Ru, Fr, Ch, etc) and needs to be reinstalled. I was wondering if the uninstall was normal, or did I miss something? I don't want to reinstall it if I somehow crashed the program.

[kevin stohlmeyer · Accepted solution]

Hi @Darrell_1960 first you should deactivate the auto update prefernce your Creative Cloud setting if you don't want auto updates.

Second, if you have your installs set to remove older applications that could be the issue. When you manually go to update, a second window comes up asking if you want to remove older applications. Change the setting to what you want.

I always have both settings (auto update/remove old) OFF because of your situation. The first action of the process is the uninstall of old software. Then if the new install fails for any reason (most likely disk space or internet disruption) you're left with nothing.

[Darrell_1960]

Thank you so much for replying. This issue was confusing for me because the older versions of LrC have stayed ever since I've had this subscription, but not Ps. It was always the newest only. I had like, 5 previous version of LrC listed and was always afraid to remove them. Then this last update occured, I noticed all those older versions were gone, along with Ps. Here's the weird part. The only option to remove older versions is for Bridge and Camera Raw. All my other apps don't have that option. That's why I couldn't find an answer, because I was searching with the wrong question. Anyway, I've disabled auto update and we'll see what happens to my older versions next time. Thank you so much. Darrell