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Photoshop will not open any file

Community Beginner ,
Jul 29, 2021 Jul 29, 2021

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I've installed the latest version ().

Program starts, but any attempt to open any file (jpg or psd) results in nothing happening. No error, no spinning wheel... just nothing. Program is responsive the entire time (meaning all command functions are available).

Tried reverting to prior version, and the issue persists. This has rendered the application useless.

Running a Win10 machine.

Anyone else have same issue? Any solutions?

 

Thanks in advance.

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Windows

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correct answers 1 Correct answer

Community Beginner , Aug 06, 2021 Aug 06, 2021
Turns out that regressing to an earlier version did not work, but completely uninstalling and then reinstalling did seem to clear the issue.

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Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

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Try trashing your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) immediately after launching Photoshop. You will be prompted to delete the current settings.

 

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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Community Beginner ,
Jul 29, 2021 Jul 29, 2021

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Tried that. All that did was get rid of all the thumbs of my most recently used files. No files opening, same issue.

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Adobe Community Professional ,
Jul 29, 2021 Jul 29, 2021

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Are you on the most recent graphic driver update ? 

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Community Beginner ,
Jul 29, 2021 Jul 29, 2021

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Yes.  NVIDIA GeForce GTX 1060 3GB/PCIe/SSE2, checked the drivers again right before I posted.

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Community Beginner ,
Aug 06, 2021 Aug 06, 2021

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Turns out that regressing to an earlier version did not work, but completely uninstalling and then reinstalling did seem to clear the issue.

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