i am using a mac, Mac OS Monterey to be exact, I have just bought the Adobe photographer kit with photoshop and Lightroom. Once bought, I was told to download it via " Photoshop installer" or Light room installer" but it wont open, its just their, the icon wont open. its the same for the "creative cloud installer".
I first bought the plan, then first dowloaded the Photoshop plan through Safari. It then gave me the "photoshop installer" app, once I clicked, it asked if I was sure I wanted to open, I confirmed but i ended up with nothing, nothing else popped up. I went back to the icon and it wouldn't budge to open. same thing for the Creative Cloud, same process, nothing. I don't understand and a bit frustrated.