Photoshop won't let me login

New Here ,
Sep 20, 2020 Sep 20, 2020

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My desktop photoshop app continues to say "Confirm sign-up" with a pop-up but won't allow me to get any further than that. The pop-up continues to come up even though I click the "sign-in" button. HELP!!!!

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Adobe Employee ,
Sep 21, 2020 Sep 21, 2020

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Hi there,

Sorry to hear about this, which version of Photoshop and the Operating system are you working with?

Please make sure that the Creative Cloud app is running in the background.

Regards,
Sahil

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New Here ,
Jul 22, 2022 Jul 22, 2022

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Was there a resolution to this? Mine is doing the same thing. It is attempting to have me register with a different email, wont allow me to sign out of bad email and shuts down if i attempt to close the trial box

 

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Adobe Community Professional ,
Jul 24, 2022 Jul 24, 2022

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You tried rebooting the computer?

You are connect to Wi-Fi or internet?

Have you tried to uninstall photoshop and reinstall?

These are my thoughts.

Lee- Graphic Designer, Print Specialist, Photographer

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