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Photoshop won't open file

New Here ,
Apr 29, 2018 Apr 29, 2018

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My photoshop app on my laptop has always been fine. Yesterday though, I tried to work on a file, and when I tried to open it with photoshop, I got a message, "cannot open file because photoshop cannot find file." It says that with everything, including files I have already worked on in photoshop.

What should I do?

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correct answers 1 Correct answer

Deleted User
Apr 29, 2018 Apr 29, 2018

Hi

Try resetting Photoshop preferneces

To restore preferences quickly using a keyboard shortcut: Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop

Reset Pref.jpg

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Guest
Apr 29, 2018 Apr 29, 2018

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Hi

Try resetting Photoshop preferneces

To restore preferences quickly using a keyboard shortcut: Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop

Reset Pref.jpg

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New Here ,
Dec 29, 2023 Dec 29, 2023

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This worked!   Thank you!

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