Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Photoshop won't open file

New Here ,
Apr 29, 2018 Apr 29, 2018

My photoshop app on my laptop has always been fine. Yesterday though, I tried to work on a file, and when I tried to open it with photoshop, I got a message, "cannot open file because photoshop cannot find file." It says that with everything, including files I have already worked on in photoshop.

What should I do?

3.0K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Deleted User
Apr 29, 2018 Apr 29, 2018

Hi

Try resetting Photoshop preferneces

To restore preferences quickly using a keyboard shortcut: Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop

Reset Pref.jpg

Translate
Adobe
Guest
Apr 29, 2018 Apr 29, 2018

Hi

Try resetting Photoshop preferneces

To restore preferences quickly using a keyboard shortcut: Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop

Reset Pref.jpg

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 29, 2023 Dec 29, 2023
LATEST

This worked!   Thank you!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines