Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Photoshop wont install on Windows PC (error 189)

New Here ,
Aug 04, 2021 Aug 04, 2021

Copy link to clipboard

Copied

I keep getting error code 189 when i try to install photoshop on my PC. I changed the default installation space to my external harddrive but the app keeps trying to download on my default C: drive which I dont have space on. Ive tried to uninstall all of my CC apps and the CC app itself but the photoshop app just doesnt want to download on my harddrive. Anyone know a solution to this?

 

TOPICS
Windows

Views

31

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

Copy link to clipboard

Copied

Evidently, you don't have sufficient disk space on your primary hard drive to install Photoshop.

  • Move work files to externals or cloud storage.
  • Uninstall non-essential software.
  • Run clean disk utilities, etc... to free up more space.

 

Ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.  Also pay attention to Photoshop's new GPU requirements.
- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 04, 2021 Aug 04, 2021

Copy link to clipboard

Copied

Just to clarify, you need adquate empty space on C drive to download & unpack the installation files, even if you've specified another drive or volume.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 04, 2021 Aug 04, 2021

Copy link to clipboard

Copied

LATEST

You're going to need several GB of temporary space on C just to download. If you haven't got tens of GB on C, you are in big trouble all round.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines