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photoshop

New Here ,
Jul 18, 2021 Jul 18, 2021

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Hello, I downloaded Photoshop yesterday, and every time I try to mask and select my whole pc crashes ( except when I try to edit a really small files).

I already did all the steps adobe suggested and nothing works, also my hardware is fine.

Please help

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Crash or freeze, Problem or error

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Adobe Community Professional ,
Jul 18, 2021 Jul 18, 2021

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Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

 

What have you done for all-purpose trouble-shooting so far? 

What are the Performance and Scratch Disk Preferences settings? 

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html

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