Photoshop

New Here ,
Apr 26, 2022 Apr 26, 2022

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Depois da atualização  (23.3.1) , meu photoshop não para de fechar sozinho.

Ele simplesmente trava e não volta ou simplesmente absolutamente do nada  fecha. 

Estou tendo problemas até com coisas simples como achatar uma camada.

Não estou conseguindo trabalhar e está sendo um pesadelo.

 

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Adobe Employee ,
Apr 27, 2022 Apr 27, 2022

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Hi @stephanef7638164 ,

 

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

 

Also, try:

 

  • Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop. Does the problem persist? 
  • Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur? 

Thank you,

-- Cory

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New Here ,
Apr 28, 2022 Apr 28, 2022

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Olá @CoryShubert  ! 

Obrigada por me responder ! O erro ainda está acontecendo.

Estou tendo problemas também com a seleção do assunto ( não está selecionando ) 

e esse erro estranho que vou colocar na imagem a seguir também está acontecendo com frequencia.

Um grande abraço !imagem_2022-04-28_153018385.png

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Adobe Employee ,
Apr 28, 2022 Apr 28, 2022

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Hi @stephanef7638164 ,

Please try:

Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist? 

Thank you,

-- Cory

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