photoshop2024 error

[Marcelo Ramos Fernandes]

I'm getting this error ... and don't know hoe to fix it . any help ?

Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete your request because of a program error.

Stack:

Adobe Photoshop 25.4.0 20240118.r.319 67d7f0b - arm

0 address: 0x104389478 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '0   Adobe Photoshop 2024                0x0000000104389494 Adobe Photoshop 2024 + 218260'

1 address: 0x104358eb4 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '1   Adobe Photoshop 2024                0x0000000104358eb4 Adobe Photoshop 2024 + 20148'

2 address: 0x107abb278 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '2   Adobe Photoshop 2024                0x0000000107abb278 Adobe Photoshop 2024 + 58094200'

3 address: 0x107ab9768 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '3   Adobe Photoshop 2024                0x0000000107ab9768 Adobe Photoshop 2024 + 58087272'

4 address: 0x10900ce04 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '4   Adobe Photoshop 2024                0x000000010900ce04 Adobe Photoshop 2024 + 80449028'

5 address: 0x10900cde0 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '5   Adobe Photoshop 2024                0x000000010900cde0 Adobe Photoshop 2024 + 80448992'

6 address: 0x10900cdd4 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '6   Adobe Photoshop 2024                0x000000010900cdd4 Adobe Photoshop 2024 + 80448980'

7 address: 0x10900cdc8 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '7   Adobe Photoshop 2024                0x000000010900cdc8 Adobe Photoshop 2024 + 80448968'

8 address: 0x10900cd74 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '8   Adobe Photoshop 2024                0x000000010900cd74 Adobe Photoshop 2024 + 80448884'

9 address: 0x107ab8e5c base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '9   Adobe Photoshop 2024                0x0000000107ab8e5c Adobe Photoshop 2024 + 58084956'

10 address: 0x107ab7248 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '10  Adobe Photoshop 2024                0x0000000107ab7248 Adobe Photoshop 2024 + 58077768'

11 address: 0x107ab54c0 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '11  Adobe Photoshop 2024                0x0000000107ab54c0 Adobe Photoshop 2024 + 58070208'

12 address: 0x107aa8620 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '12  Adobe Photoshop 2024                0x0000000107aa8620 Adobe Photoshop 2024 + 58017312'

13 address: 0x107aa8838 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '13  Adobe Photoshop 2024                0x0000000107aa8838 Adobe Photoshop 2024 + 58017848'

14 address: 0x107a52150 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '14  Adobe Photoshop 2024                0x0000000107a52150 Adobe Photoshop 2024 + 57663824'

15 address: 0x18582f5bc base: 0x1853bb000 module name: 'AppKit' symbol info: '15  AppKit                              0x000000018582f5bc -[NSApplication _handleEvent:] + 60'

16 address: 0x1853e83a0 base: 0x1853bb000 module name: 'AppKit' symbol info: '16  AppKit                              0x00000001853e83a0 -[NSApplication run] + 512'

17 address: 0x107a52b28 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '17  Adobe Photoshop 2024                0x0000000107a52b28 Adobe Photoshop 2024 + 57666344'

18 address: 0x107a54ab0 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '18  Adobe Photoshop 2024                0x0000000107a54ab0 Adobe Photoshop 2024 + 57674416'

19 address: 0x107aa8fd0 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '19  Adobe Photoshop 2024                0x0000000107aa8fd0 Adobe Photoshop 2024 + 58019792'

20 address: 0x108f6c6a0 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '20  Adobe Photoshop 2024                0x0000000108f6c6a0 Adobe Photoshop 2024 + 79791776'

21 address: 0x1043579b0 base: 0x104354000 module name: 'Adobe Photoshop 2024' symbol info: '21  Adobe Photoshop 2024                0x00000001043579b0 Adobe Photoshop 2024 + 14768'

22 address: 0x1817b90e0 base: 0x1817b3000 module name: 'dyld' symbol info: '22  dyld                                0x00000001817b90e0 start + 2360'

[Lumigraphics]

What causes this? What are you trying to do?

[Marcelo Ramos Fernandes]

Hi .


So, I opened my adobe , and I extracted a Gradient from a file on my laptop, and it synced with my photoshop app, when I try to apply the gradient shows up this error .
Thank you for the help .
Sent from Outlook for iOS<>

[Lumigraphics]

I'm sorry but this makes no sense. Opened your Adobe what? Did you save out a Gradient preset? You can move a gradient that way, or by opening the file and dragging a gradient adjustment layer to the second file.

[Marcelo Ramos Fernandes]

On adobe color , I copy a gradiente that I need , it shows up on photo shop but , then when I try to apply the Gradient , shows the message '' could not complete your request because of a program error.

  I tried what I knew but nothing seems to work, so tried here to see if theres any other solution . but that is the error that shows up .

 Thanks for the help.

[Marcelo Ramos Fernandes]

I manage it .

  Thank you for your patience and Help