Photosshop issue

[Majla]

Ive recently downloaded Adobe Creative Cloud on my new Windows 11 PC and Ive been facing some trubble with the app photoshop. When i Installed the app Photoshop and attempted to launch it i got a pop up window saying i quoute "Some of the application components are missing from the Application directory. Please reinstall the application" end of quote. I have tried multiple times reinstalling the application but it didnt work, it would be amazing if somebody could help we with this. Thank you if you do 🙂

[kevin stohlmeyer]

Hi @Majla are you installing on your C: drive - same as the system and user account folders?

Does your computer meet the minimum requirements for Photoshop?

https://helpx.adobe.com/photoshop/system-requirements.html

[Derek Cross]

Assumimg as, kevin stohlmeyer stated, you have the correct system requirements, which includes plenty of RAM and lots of spare disk capacity.

Have you tried resetting your Photoshop preferences, which you can do under the General tab in Photoshop preferences (then close and reopen the application)?

If that doesn't sort out the issue,  it might be worth you using the Adobe Cleaner Took to uninstall Photoshop and reinstall it again.

https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[Majla]

Hey @kevin stohlmeyer Everything that you mentioned that might be the issue isnt i even tired deleting the whole Adobe Creative application and redowloading photoshop but it sadly did not work, thank you either way. 

[kevin stohlmeyer]

hi @Majla does your computer meet the minimum requirements to run Photoshop?

[Derek Cross]

You reset the Photoshop preferences back to the factory defaults and tried the Cleaner Tool?

[Majla]

My computer meets the minimum requirements for Photoshop and I just tried the cleaner tool and reinstalled photoshop and it sadly did not work. @Derek Cross @kevin stohlmeyer 

[kevin stohlmeyer]

Hi @Majla where are you launching Photoshop from? The start menu/task bar or from the application folder in the windows explorer?

[Derek Cross]

Did you reset the Photoshop preferences?

[Majla]

I am launching photoshop from the Adobe app it self @kevin stohlmeyer 

[Majla]

Yes I did nothing has worked yet @Derek Cross 

[Derek Cross]

Try installing an earlier version of Photoshop.

[Majla]

Didnt work...

[Derek Cross]

Consider taking your PC to a hardware specialist to check if you have a faulty component or an out-of-date driver or something.