Pictures half load

[robbyn30297452]

I open about 6 pictures in PS and some will load some will be black and some with parts of the picture. Running on imac and version 22.5. Has been doing this since last update.

[CShubert]

Hi,

Sorry to hear you are having issues. Please post some screenshots of what you are seeing as well as your system info:

Help/System Info

Once you post the information others will be able to help diagnose the issue.

Thank you,

[robbyn30297452]

Replyed twice but dont see it.

[CShubert]

I saw them as well and then they disappeared.... strange.

Ok, here are some things to try:

1. Turn off the GPU in Preferences->performance? Does it repro?
2. Disable the native canvas in Preferences->tech preview? Does it repro?
3. Reset prefs is a good step to take.
4. Looks like there may be plugins running. Does the problem reproduce if they aren't present?
   Give these a try and let us know if any of them solve it.
   
   

Thank you,

[robbyn30297452]

I cut GPU off and disabled canvas and reset preferance and that seemed to fix it. How can i cut the plugins off untill i want to use them?

[CShubert]

Great, glad to hear you are back up and things are working.

On the Plugin question, do you have any third-party plugins or are they all default Ps plugins?  Youd could turn them on one by one over time to see if you can narrow down 'if' one of them was causing the issue.  Or, undo the things you did one by one and try the same workflow you were doing when you first noticed the issue.  With a little bit of detective work, you should be able to find the cause of this on your system.

Good luck,

[robbyn30297452]

Thank you so much! I do have Topaz and ON1.