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Pitch Black 800MB file

New Here ,
Apr 19, 2023 Apr 19, 2023

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My 2 days of work are pitch black with one layer, the power went out for a minute and there is no temp file nor history on the file everything is gone, but the file size is correct 800mb, can anyone help me?

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

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Hi @Nancy29497248yulx !

 

Have you tried any of the troubleshooting tips in the Adobe help section?

Troubleshoot file recovery in Photoshop (adobe.com)

 

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New Here ,
Apr 20, 2023 Apr 20, 2023

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Yes I did. Nothing works. But thaks anyways.

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Community Expert ,
Apr 20, 2023 Apr 20, 2023

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Hi @Nancy29497248yulx were you actively saving when the power went out? How did you recover this file? Do you have a previous version you saved prior to the outage?

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