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Pixelation issue when import into Photoshop

Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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When I drag a drawing into a new project on Photoshop it looks more pixelated than outside Photoshop. 

It's only been a recent problem (the last few months), and I can't see any difference re: the settings when I create a new project.

I'm using macOS Monteray 12.7.1 on a Macbook Pro 2015 & Photoshop 25.1.0.

 

Grateful for any help!

 

 

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Community Expert ,
Nov 16, 2023 Nov 16, 2023

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@Daisy336656495rv8 what are the image size dimensions (in px)? Can you share a screenshot of your workspace including the entire document window?

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Community Beginner ,
Nov 17, 2023 Nov 17, 2023

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Hi Kevin,

Thanks for your prompt response. Pixels per inch is 300. Please see 2 screenshots below.

Many thanks,

Daisy

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Community Expert ,
Nov 17, 2023 Nov 17, 2023

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@Daisy336656495rv8 Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

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Community Beginner ,
Nov 18, 2023 Nov 18, 2023

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Adobe Photoshop Version: 25.1.0 20231016.r.120 ca99df2 x64 Number of Launches: 60 Operating System: Mac OS 12.7.1 System architecture: Intel CPU Family:6, Model:13, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 2 Logical processor count: 4 Processor speed: 2700 MHz Built-in memory: 8192 MB Free memory: 2543 MB Memory available to Photoshop: 5564 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 7.13.2 SAM SDK Version: 6.9.6 ACP.local Status: - SDK Version: 3.4.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.6.4.2 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.4 C2PA library version: adobe_c2pa/0.7.6 c2pa-rs/0.25.2 NGL Version: 1.35.0.19 Chalkboard: Disabled. Precise Color Management for HDR Display: Disabled. Manta Canvas: Enabled. Alias Layers: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 128K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 7.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Intel(R) Iris(TM) Graphics 6100
GPUVendor: INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 1,610 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=800, right=1280 High DPI Monitor Main Display Display Type: SDR ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[2 ms]
"/Applications/Adobe Photoshop 2024/Adobe Photoshop 2024.app/Contents/MacOS/sniffer" -baseTimeMS=186785757 -comment=Photoshop Version: Adobe Photoshop 25.1.0 20231016.r.120 ca99df2 x64

[740 ms]
Start sniffer 2023-11-18 16:37:13
# Photoshop Version: Adobe Photoshop 25.1.0 20231016.r.120 ca99df2 x64
sniffer -baseTimeMS=186785757 -comment=Photoshop Version: Adobe Photoshop 25.1.0 20231016.r.120 ca99df2 x64

{41 ms}
Start platform native
# displays: 1
Display 0
Display: 69732928
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,280, 800)
Dimensions: (2,560 1,600)
Physical size: (286.449 179.031)
Pixel size: (0.111894 0.111894)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) Iris(TM) Graphics 6100 index=0)

# devices: 1
Device 0
Name: Intel(R) Iris(TM) Graphics 6100
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: EMBEDDED
# attached displays: 1
69732928
GPU accessible RAM: 1,610 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 1,610 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{545 ms}

{545 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 69732928
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,280, 800)
Dimensions: (2,560 1,600)
Physical size: (286.449 179.031)
Pixel size: (0.111894 0.111894)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16925958 index=0)

# devices: 1
Device 0
Name: Intel(R) Iris(TM) Graphics 6100
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
69732928
GPU accessible RAM: 1,536 MB
VRAM: 1,536 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 INTEL-18.8.6)
Device version: 2.1 (2.1 INTEL-18.8.6)
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16925958
Display mask: 255
End platform OpenGL
{606 ms}

{606 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Intel(R) Iris(TM) Graphics 6100
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,610 MB
VRAM: 1,610 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Aug 17 2023 05:46:30))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 14 GB / s
Compute score: 223.923
Device name string: Intel(R) Iris(TM) Graphics 6100
Device vendor string: Intel Inc.
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{737 ms}

Exit code kExitNormal
End sniffer 2023-11-18 16:37:14
[kStatusNormal, kExitNormal]

[740 ms]
Finish RunAllAPIs

[4337 ms]
Start GetSnifferResult

[4337 ms]
Finish GetSnifferResult

------- Sniffer output
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All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 25.1 © 2003-2023 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 25.1 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 25.1 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 25.1 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 25.1 © 1990-2023 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 25.1 © 2023-2023 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 25.1, Copyright © 2002-2023 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 25.1 © 2001-2023 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 25.1 © 2006-2023 Adobe. 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All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 25.1 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Sumi-e 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 25.1 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 25.1.0, © 2003-2023 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 25.1 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 25.1.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 25.1.0, © 1991-2023 Adobe. 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Community Expert ,
Nov 18, 2023 Nov 18, 2023

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Hi Daisy.  It would still be useful to know the size in pixels of the drawing you are adding to your canvas.  We can see the document size 1240 x 1754 pixels.  If you were stretching a 100 pixel square drawing to fill that canvas, then it is definitely going to appear pixelated.

image.png

 

If you are stretching the introduced image, what was Free Transform set to?  If it is Nearest neighbour, then it will use no anti aliasing which leads to jagies (pixelation)

image.png

 

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Community Expert ,
Nov 18, 2023 Nov 18, 2023

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What do you mean by "drawing"?

 

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