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Plantage systématique photoshop dernière version 2023

New Here ,
May 05, 2023 May 05, 2023

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Bonjour,

 

Photoshop plante systématiquement (et fait planter l'ordinateur...) écran noir etc... depuis la version 2023 peu importe la version; J'ai tenté d'installer les versions antérieures, mais le problème reste identique... Impossible de travailler...  On aimerais avoir des solutions ... Photoshop insiste également à ne pas vouloir enregistrer une image : message, l'image est déja ouverte dans un autre programme... autre message mémoire vive insuffisante (16 giga de ram !!!) rien n'y fait...

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Adobe
Community Expert ,
May 05, 2023 May 05, 2023

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Hi @michel27331254wi5w is it saying out of memory or out of disk space?

Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

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Adobe Employee ,
May 05, 2023 May 05, 2023

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@michel27331254wi5w 

 

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

 

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