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PLEASE HELP! Frozen bar

New Here ,
May 06, 2025 May 06, 2025

Hello, I'm new to the world of adobe, however i've been playing with photoshop for several years. 

for some reason my photoshop will only allow me to click on all my banner bar options ( file, edit, image, layer, type, select, filter, view, pluggins, windowns, help), ONCE and only when i've launched photoshop from being closed to open. 

Otherwise, it's frozen and i have to close down photoshop completely and re-launch it in other to access the bar. 

If I go into liquify something under the bar menu FILTER, I cant re-enter a second time if Ive clicked out. 

 

This is so difficult. Please guide me, i'm not commuter savy. 

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macOS
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Adobe
Adobe Employee ,
May 06, 2025 May 06, 2025

Hi @rola_muhieddine_4771! Welcome to the community!

I'm sorry to hear about the issues you've been encountering with Photoshop. Could you let us know which version of Photoshop you're using and what macOS version you have on your machine?

 

Just to cover the basics, have you tried uninstalling and reinstalling the app? If that hasn't worked, you might want to try resetting Photoshop preferences to return the app to its default state. Here's how to do that.

Thanks so much for your patience!

Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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Explorer ,
May 06, 2025 May 06, 2025
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Can you post Help > System Info? 

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