PLEASE HELP !!

New Here ,
Jul 23, 2022 Jul 23, 2022

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HOW DOW I REDEEM MY PRODUCT CODE ON PHOTOSHOP CS5 TO GET MY SERIAL PLEASE HELP THE WEBSITE IS NO LONGER AVAILABLE

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Adobe Community Professional ,
Jul 23, 2022 Jul 23, 2022

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CS5 is no longer being sold legally.

When did you purchase it and from where?

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New Here ,
Jul 23, 2022 Jul 23, 2022

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I got it from ebay

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Adobe Community Professional ,
Jul 23, 2022 Jul 23, 2022

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Sadly, you have no recourse except with the ebay seller. If they said "this would work" they misled you.

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Adobe Community Professional ,
Jul 23, 2022 Jul 23, 2022

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This page is active. Have you tried it?

https://redeem.licenses.adobe.com/getserial

 

Anyway if your MacOS is 10.15 or above, CS5 won't work.

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New Here ,
Jul 23, 2022 Jul 23, 2022

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Ya I just tried it...it has to many numbers for my product code and no I'm
on 10.12.6

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Adobe Community Professional ,
Jul 23, 2022 Jul 23, 2022

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Then you need to check back with the seller.

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Adobe Community Professional ,
Jul 24, 2022 Jul 24, 2022

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Read this page and see if anything may help your situation. You could also try contacting Adobe (there's a link further down on this page). They may be able to confirm that you made a valid purchase.

https://helpx.adobe.com/ca/download-install/kb/redemption-code-help.html

 

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