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PNG files coming out glitchy

Community Beginner ,
Jul 21, 2022 Jul 21, 2022

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I want to start animating my illustrations by importing elements as PNG files to toon boom harmony (animation software) Everytime  I import the PNG file to toon boom they come out clitchy with strange patterns under them ( see screen grabs)

I'm currently using version 23.3.2 , I had to downgrade from the new version because a similar thing was happening but on the page whilst working.

 

All I want to do is import from photoshop my layers with transparency to enable me to animate with them but I have tried every possible way of doing this with the same result every time. Is there something I'm doing wrong?

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Adobe
Community Expert ,
Jul 21, 2022 Jul 21, 2022

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Why png and not psd? 

How do you create the png exactly (save or export)? 

 

Can you provide one of the pngs? 

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Community Beginner ,
Jul 21, 2022 Jul 21, 2022

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I'm using toon boon harmony which is an animation platform and I need the separate elements to be imported as a png.

I've tried inporting the psd master file into another drawing platform and saving the png from there but I still get the same glitchy backdrop to each element. I've saved png file in the past with CS6 with no problem.

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Community Expert ,
Jul 21, 2022 Jul 21, 2022

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And again: 

How do you create the png exactly (save or export)? 

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Community Beginner ,
Jul 21, 2022 Jul 21, 2022

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You have to turn off the background layer and save as png ( this will make the background transparent, I used it to send artwork for Tshirt designs) Anyway I've been doing some diggin on youtube and it seems like Im able to inport as psd, I haven't tried yet but I'll post my results.

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Community Expert ,
Jul 21, 2022 Jul 21, 2022

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And yet again:

Did you use File > Save a Copy or File > Export > Export As or File > Export > Save for Web or …? 

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Community Beginner ,
Jul 21, 2022 Jul 21, 2022

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I tried to use the 'save for web' but it won't let you save as png. I saved as png via save as copy, then I tried :

Export >layers to file> this option keeps all the layers together. 

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Community Expert ,
Jul 21, 2022 Jul 21, 2022

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What is the problem with Save for Web? 

Screenshot 2022-07-21 at 14.14.15.png

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