PNG Image Not working on my site for downloading?

New Here ,
Mar 09, 2022 Mar 09, 2022

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Hi, Dear Sweet community of Adobe. As my team of our website managing used photostop. Now we have decided to upload golf related different png images like golf grip image, golf rangefinder high resolution images to our golf website. So our users can download it for their uses.But when we Export the png image from photoshop and then upload it on so the picture converted into JPEG.

So how will we resolve this issue. Is it the issue with our exported file or with our website?

Thansk,

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Adobe Community Professional ,
Mar 09, 2022 Mar 09, 2022

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Try File > Export > Export As... and select PNG from the Format drop-down menu.

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New Here ,
Mar 10, 2022 Mar 10, 2022

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Thank you so much. Now it working properly on our golf grips website. We were exporting the image in the wrong way. Thanks again for your quick response.

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Adobe Community Professional ,
Mar 09, 2022 Mar 09, 2022

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This sounds like a problem with the website.

Can you post a link to a page with PNGs that have been converted to jpgs?

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Adobe Community Professional ,
Mar 09, 2022 Mar 09, 2022

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As it is happening during upload to your website it is caused by the web site server. Maybe that they cannot handle PNG files.

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