PNG save option is missing from Save as & Save a Copy in Photoshop 2021 on Windows 10

[betty.worley]

After the change to the save as and save as copy, the PNG save option is completely missing from the dropdown menu. Is there a fix or will there be a fix for this? I'm using a Windows PC. 

{Thread title edited by moderator}

[nikunj.m]

Hi,

We're sorry about the experience with Photoshop due to the option to Save As PNG being missing from the menu. Would you mind checking if you are working on a 32-bit document or a CMYK document? If you are, please change that to a 16-bit or an 8-bit RGB file by going to the Image menu, then Mode to check if that helps.

Let us know if it helps!

Regards,

Nikunj

[Francesco Della Peruta]

I agree with nikunj.m

You can also check this guidelines:

https://helpx.adobe.com/photoshop/using/saving-files-graphics-formats.html

[Dhal_Naka]

Same here, and the mode is right. Any other solution??

[nikunj.m]

That should be happening! Would you mind confirming if you are using Save As or Save a Copy? Or is the option to save the file an a PNG is not available in either of the options? Which version of Photoshop are you working on?

If you are on the latest version of Photoshop (22.4.1) & the option to save the file as PNG is not available in Save a Copy, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

Let us know how it goes!

Regards,

Nikunj

[TravelingDonkey]

I know the screenshots I'm posting are on a MAC but the path to save a PNG is the same.  I hope this helps