Print Settings Button Stopped working in Photoshop

Community Beginner ,
Jan 18, 2022 Jan 18, 2022

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With Photoshop managing the color, choosing certain standard Epson Paper profiles line Ultra Premium Glossy renders the Print Setting button unusable and the printer with act like it's starting then not print. If I allow the printer to manage color it prints or if I choose an unusual ICC profile for a wierd paper it will print but standard Epson papers that I have used for years will no longer print. 

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correct answers 2 Correct answers

Adobe Community Professional , Jan 18, 2022 Jan 18, 2022
This is indeed the OS bug introduced in 11.6.2; you need to either downgrade or upgrade to 12.X where the bug doesn't exist.

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Community Beginner , Mar 22, 2022 Mar 22, 2022
Big Sur 11.6.5 resolved the printing problem for me! Everything is working again as before, I have access the the "Print Setting" button and can use Photoshop Manages Colors with my choice of ICC profiles. Grateful to be printing from this computer again!!

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Adobe Community Professional ,
Jan 18, 2022 Jan 18, 2022

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What version Photoshop and OS are you running? There have been reports of the latest Mac OS Big Sur update breaking some Epson print features.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Jan 18, 2022 Jan 18, 2022

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Hello Kevin thanks for the quick reply - Mac Big Sur 11.6.2, Photoshop CC 23.1.0

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Adobe Community Professional ,
Jan 18, 2022 Jan 18, 2022

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This is indeed the OS bug introduced in 11.6.2; you need to either downgrade or upgrade to 12.X where the bug doesn't exist.


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Jan 18, 2022 Jan 18, 2022

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Thanks for the tip thedigitaldog! I haven't been offered 12.X so it may not be available on my computer (Late 2014). I will need to figure out how to downgrade instead. 

 

Thanks so much!

Riggsy53

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Community Beginner ,
Jan 19, 2022 Jan 19, 2022

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Thedigitaldog - your infirmation is accurate. My MacBook Pro (early 2015) when upgrading the latest operating system installed Monterey 12.1. I hadn't noticed - good forture it this case. I moved the Epson print driver to the laptop and and now I can print as usual with one additional step in workflow. 

 

Until Big Sur fixes the bug or I upgrade to newer hardware this is a great solution. 

 

Thank you very much!

Riggsy53

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Adobe Community Professional ,
Jan 19, 2022 Jan 19, 2022

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Yep, 

There is a bug in Mac OSX Big Sur 11.6.2 in connection with ICC profile use,

some users have reported success after updating to Monterey, personally I'd be more likely to go back a version rather than jumping into a new OSX version.

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management

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New Here ,
Feb 08, 2022 Feb 08, 2022

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I am having the same problem and even went to 11.6.3 and the problem still exists.  Is it possible to downgrade back to 11.6.1?

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Adobe Community Professional ,
Feb 10, 2022 Feb 10, 2022

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You'd need to contact apple and see if its feasible to downgrade OSX 11, their "call me back" support is excellent.

Some users have reported success after updating to Monterey, personally I'd be more likely to go back a version rather than jumping into a new OSX version soon after release.

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: Co-Author:Getting Colour Right
google me "neil barstow colourmanagement" for lots of free articles on colour management

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New Here ,
Feb 08, 2022 Feb 08, 2022

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I have a Macbook M1 that is running OS 12 with no issues for printing at all

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Community Beginner ,
Mar 22, 2022 Mar 22, 2022

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Big Sur 11.6.5 resolved the printing problem for me! Everything is working again as before, I have access the the "Print Setting" button and can use Photoshop Manages Colors with my choice of ICC profiles. Grateful to be printing from this computer again!!

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Adobe Community Professional ,
Mar 22, 2022 Mar 22, 2022

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Riggsy

 

Good to have your feedback on that, so that others know there’s a good fix in 11.6.5 .

There have been a LOT of posts on here about macOX issues with printing from Big Sur. 

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

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