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Printing Wrong Colors

New Here ,
Oct 02, 2022 Oct 02, 2022

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The past few updates on Adobe Photoshop have messed up my printing and I can usually fix it but the last one I can not find a solution and I'm looking for help.  I print note cards using my own photos. See the attachment.  The left one is how they should be.  The right one is how they are now after the update.  If you notice the jpeg image at the bottom of both cards is fine.  It is just the photo image and text on the cards that are not correct.  I am using Photoshop 23.5.1 and I have an Epson SC P400 printer.  Any suggestions would be helpful.  Thank you.

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Adobe
Community Expert ,
Oct 02, 2022 Oct 02, 2022

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Hi!
Please use the forum interface to attach a file, it is not showing.

Are all the images using the same color profile?

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New Here ,
Oct 02, 2022 Oct 02, 2022

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Sorry.  Let's try this.

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LEGEND ,
Oct 02, 2022 Oct 02, 2022

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You should always test output using good color reference images designed for that task. The color reference images RGB values are such that they are set for output and are editing and display agnostic. Test the output this way and examine for the same color issues so we know it's not your image-specific issues causing the problems:
http://www.digitaldog.net/files/2014PrinterTestFileFlat.tif.zip

The other thing to try: Quit Photoshop if running.
Relaunch Photoshop and open the file that you want to print.
Press the Spacebar on your keyboard before you click File > Print. This process resets printer preferences that have been written into the image.
See: https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Oct 05, 2022 Oct 05, 2022

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Could something have changed in your settings? If the printer passes nozzle check then you'll want to have a careful check through 'print settings' - consistency there is vital.

Be sure media is set the same. IN Photoshops print preview be sure you have selected the right device profile, under "Photoshop Manages Color" - that is a profile naming the printer and loaded media. 

 

Here's more on resetting photoshop if you want to try it. 

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

The user Library folder is hidden by default on macOS.

To access files in the hidden user Library folder, see here for how to access hidden user library files.

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

 

Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Learn how to access and modify Photoshop preferences and customize per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

 

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre...

 

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

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