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Problème écran vert

Guest
May 20, 2021 May 20, 2021

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Bonjour, 

J'ai un soucis, depuis ce matin, impossible de lire mes fichiers photos. J'ai un écran écran vert qui s'affiche à la place des mes visuels.  Vous avez dàq rencontrer ce problème ? Une astuce pour résoudre ça ? 

Merci

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Bug, Mac, Problem or error

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Adobe Community Professional ,
May 20, 2021 May 20, 2021

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Hi, we need more information to help you, such as the Adobe Photoshop version you are using and the features of your computer.

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Guest
May 20, 2021 May 20, 2021

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Hi thanks for your reply. I did yesterday Big Sure update and since this morning I can not read anything on Photoshop (see screenshot attached). I already relauch my computer twice. Thanks for your help. Capture d’écran 2021-05-20 à 12.47.21.pngCapture d’écran 2021-05-20 à 12.46.25.png

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Guest
May 20, 2021 May 20, 2021

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here is the photoshop version Capture d’écran 2021-05-20 à 12.55.16.png

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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Thank you for providing us with the requested information. Have you tried to reset Adobe Photoshop preferences?

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New Here ,
May 24, 2021 May 24, 2021

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same with me

mac os catalina 10.15.7

 

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Community Beginner ,
Jun 07, 2021 Jun 07, 2021

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i have the same !!

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Guest
May 21, 2021 May 21, 2021

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Hi Yes I found a solution. I lauched a repair session from Adobe Creative Cloud and I also reset Photoshop. Now everything works again.

Thanks

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Adobe Community Professional ,
May 24, 2021 May 24, 2021

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We're glad your Adobe Photoshop problem is resolved. If you need help in the future, please contact us 🙂

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New Here ,
Aug 11, 2021 Aug 11, 2021

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Same problem here, it's goes and come back... really frustrating with the price we pay for the suite.... 😞 

 

I'll try the solutions other gives, but it's always come back after few weeks...

 

Merci

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Adobe Community Professional ,
Aug 13, 2021 Aug 13, 2021

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LATEST

Hi, forgive me for being late. Have you tried the solutions listed above? The problem has been solved?

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