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New Here ,
May 04, 2022 May 04, 2022

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Bonjour, Voila j'ai un problème avec photostop, après avoir fait mes réalisations, une fois enregistré et fermé, le lendemain quand je veux revernir dessus il est impossible. Ça me met " Impossible d'effectuer cette opération car le document et de type incorrecte." Pourquoi ? 

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Adobe Community Professional ,
May 04, 2022 May 04, 2022

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Hi Paméla,

to help you, we need more information. Do you use the latest version of Adobe Photoshop? Does this problem occur with all files? Where are your files saved?

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New Here ,
May 04, 2022 May 04, 2022

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J'utilise la version 23.3.1. Non pas avec tous les fichiers,alors qu'ils sont tous enregistré sur la même clé USB...

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Adobe Community Professional ,
May 05, 2022 May 05, 2022

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Hi Paméla,

have you tried to do a new installation of Adobe Photoshop?

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New Here ,
May 05, 2022 May 05, 2022

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Non je n'ai pas essayé. Il faut ?

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Adobe Community Professional ,
May 06, 2022 May 06, 2022

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Hi Paméla,

try to do a new installation of Adobe Photoshop. You could also use the Creative Cloud Cleaner Tool for a deeper uninstallation.

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Adobe Community Professional ,
May 05, 2022 May 05, 2022

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En quel format est enregistré ton fichier? .PSD?

Et comment tu le rouvres? à partir de Photoshop ou en double cliquant sur le fichier dans bureau?

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New Here ,
May 05, 2022 May 05, 2022

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Oui en PSD. J'ai essayé les deux et aucun des deux ne fonctionne.

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New Here ,
May 05, 2022 May 05, 2022

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capture photoshop.PNG

Capture 2.PNG

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