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Problem 3D

New Here ,
Jul 31, 2021 Jul 31, 2021

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Hello,

First of all, sorry for my english, i'm french....

I try to convert a dng 3D photo (capture with insta 360) and when create a new panorama, i have a photo and when i click on it to move inside, the photo freeze and i can't do anything else.

See my capture.

Is my mac not enough powered to make this operation ( it's a makbook pro 2015) ??

Capture d’écran 1.pngCapture d’écran 2.pngCapture d’écran 3.png

Thanks for your help

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Adobe Community Professional ,
Jul 31, 2021 Jul 31, 2021

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Bonjour,

 

Cela ressemble au même problème décrit dans ce fil:

3D Spherical Panorama camera not fuctioning

 

Pour résoudre ce problème, accédez à Préférences > Aperçus technologiques, cochez Désactiver la zone de travail native, puis redémarrez Photoshop.

Problèmes connus dans Photoshop

 

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That looks like the same problem that was described in this thread:

3D Spherical Panorama camera not fuctioning


The solution is go to go to Preferences > Technology Previews, check Deactivate Native Canvas, and restart Photoshop.

Known issues in Photoshop

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New Here ,
Aug 01, 2021 Aug 01, 2021

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Bonjour,

Merci pour votre réponse.

J'avais essayé cette methode mais sans succès....et là par miracle ça marche !!!

Merci encore, je vais pouvoir travailler sans problème.

 

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