Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


problem - interference

Community Beginner ,
Jul 19, 2021 Jul 19, 2021

Copy link to clipboard

Copied

since today, I have problems with photoshop (I have been signed for several years and officially pay for this product). It is when you open the photography in the program that such color interference appears and it is impossible to do anything. The white rectangle appeared after I tried to change the color in this place. I downloaded the latest updates - it didn't help.

 

Thank you,

 

Victoria

 

 

photoshop-mistake.jpg

 

 

 

TOPICS
Windows

Views

81

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Jul 19, 2021 Jul 19, 2021
Its because you have two active graphics cards. Follow the directions on this page: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus 

Likes

Translate

Translate
Adobe Community Professional ,
Jul 19, 2021 Jul 19, 2021

Copy link to clipboard

Copied

What are your specs - OS version, Graphics Card(s), Video RAM, etc.

This definitely looks like a video card issue.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 19, 2021 Jul 19, 2021

Copy link to clipboard

Copied

Ηi! thanks forr help. windows10, Intel HD Graphics5500, NVIDIA GeForce 840M

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 19, 2021 Jul 19, 2021

Copy link to clipboard

Copied

Its because you have two active graphics cards.

Follow the directions on this page:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 19, 2021 Jul 19, 2021

Copy link to clipboard

Copied

OMG,than you very much!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 21, 2021 Jul 21, 2021

Copy link to clipboard

Copied

LATEST

Ι αμ very appriciate, it helped me

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 19, 2021 Jul 19, 2021

Copy link to clipboard

Copied

Lightroom works well

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines