Problem "could not open 'filename.mp4' because the video file could not be opened" in Photoshop 2022

New Here ,
Apr 16, 2022 Apr 16, 2022

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Hi, for an assignment I have made a Cinemagraphic in Photoshop with a video of my own. I filmed the video with my phone and it's an MP4 file, but when I try to open the file in Photoshop it says "could not open 'filename.mp4' because the video file could not be opened". I have tried opening the videos with Bridge or importing them as a video frame to layers but nothing works.

 

I'm using a Windows Core i7 laptop with the latest Photoshop update for reference. 

 

Thank you all in advance. 

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New Here ,
Apr 16, 2022 Apr 16, 2022

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edit: I have to make a Cinemagraph*

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