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Problem to save file on Mac OS AFP/SMB

New Here ,
Mar 10, 2024 Mar 10, 2024

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Good evening,
I'm opening this ticket because I use Photoshop at work and I'm having problems saving data and opening it using the AFP or SMB protocol. I use a Qnap and Sinology NAS with around 80TB of data. the problem occurred to me when I changed Macs within my company (from Intel to Arm), and the message is always the same "Getting a Could not complete request because of a disk error." Can anyone help me?? I see that many of you are having the same problem as me. I would like to point out that both QNAP and Sinolgy are updated to the latest release available. Thank you

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Adobe
Community Expert ,
Mar 11, 2024 Mar 11, 2024

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Adobe's official position is to not work/save directly to external or networked resources. Save/work local then drag over in the Finder to store/backup on your external.

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