Problem using reflection removal

[Rod32180185fuyl]

I have the latest version of Adobe Photoshop (26.1) When I do a reflection removal in camera raw, I get a message saying that there is a problem with my GPU. Camera raw is then inactivated. However, I have no problem whatsoever using reflection removal in Photoshop beta. I can even use best quality. Is this a bug?

[Ged_Traynor]

@Rod32180185fuyl the latest version is 26.6.1, have you tried updating to that version

https://helpx.adobe.com/ie/photoshop/kb/troubleshoot-gpu-graphics-card.html

https://helpx.adobe.com/ie/camera-raw/kb/acr-gpu-faq.html#troubleshoot

[Rod32180185fuyl]

Yes. Same problem.
Rod Dean

[jane-e]

@Rod32180185fuyl 

Please share what you found when you followed Ged's first link to troubleshoot the graphics processor and driver.

Also share what you tried and what you found in Ged's second link about troubleshooting Adobe Camera Raw.

Are you using the filter for Adobe Camera Raw in Photoshop, or are you using Adobe Camera Raw itself? 

Jane

[c.pfaffenbichler]

What do you get from Help > GPU Compatibility? 

[Rod32180185fuyl]

It says my GPU is compatible.

Cheers
Rod Dean