Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Problem when I save files / Problème quand j'enregistre des fichiers

New Here ,
Nov 25, 2021 Nov 25, 2021

Copy link to clipboard

Copied

Hello,

 

I have a problem, I can not save my files on Adobe Photoshop version 23.0.1, infact, when I try, I receive a message who say " Cannot save a copy as " IMG copie.jpg" because there is not enough RAM available ".

I don't understand because I have storage space on my computer ( 600 GO ).  It's the first time that I have this problem and it's very problematic for the progress of my work because I'm a photographer. Hope you could help me!

 

Lisa 

 

 

Bonjour

 

J'ai un problème, je ne peux pas enregistrer mes fichiers sur Photoshop version 32.0.1, en effet, quand j'essaye, je reçois ce message " Impossible d'enregistrer une copie de IMG copie.jpg" parce que la mémoire vive disponible est insuffisante".

Je ne comprends pas car j'ai de l'espace de stockage sur mon ordinateur (600 GO). C'est la première fois que j'ai ce problème et c'est vraiment problématique pour l'avancée de mon travail car je suis photographe.

J'espère que vous pourrez m'aider!

 

Lisa

 

 

Lisa21940502y5mz_2-1637859408082.png

 

 

Lisa21940502y5mz_1-1637859316939.png

 

TOPICS
Windows

Views

28

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 25, 2021 Nov 25, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

We're sorry about the trouble with Photoshop. Could you please try to update Photoshop to version 23.0.2 and check if that makes any difference? Also, if you could share the System Info by going to Photoshop > Help> System Info, copying the information, and pasting it here?

 

Try updating the Graphics card driver manually or through the manufacturer's website.

 

Please take a look at the following article and check if that helps: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Regards,

Tarun

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines