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Problem with AMD RX 5700 XT not detected PS 24.01

New Here ,
Dec 08, 2022 Dec 08, 2022

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I have updated the drivers and reloaded Photoshop and still get this message

schexjr_0-1670529017137.png

This is System info any suggestions?

Adobe Photoshop Version: 24.0.1 20221111.r.112 a12a934  x64

Number of Launches: 1

Operating System: Windows 10 64-bit

Version: 10 10.0.19045.2251

System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 10

Logical processor count: 20

Processor speed: 2808 MHz

Built-in memory: 32430 MB

Free memory: 20788 MB

Memory available to Photoshop: 24920 MB

Memory used by Photoshop: 70 %

Crash Handler: Adobe

DCX Version: 6.7.2

SAM SDK Version: 2.0.0-main.1415

ACP.local Status:

 - SDK Version: 2.7.1.2

 - Core Sync Status: Reachable and compatible

 - Core Sync Running: 6.0.0.43

 - Min Core Sync Required: 4.3.66.28

Live Edit Client SDK Version: 3.91.3

Content Credential Helper Version: Not Available

Manta Canvas: Enabled.

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

HarfBuzz Version: HarfBuzz Not Initialized

TextEngine: Unified Text Engine

 ======= GPU

Native API stable: True

OpenGL API stable: True

OpenCL API stable: True

D3D12Warp renderer: False

GPUDeny:               0

GPUForce:              0

useGPU:                0

useOpenCL:             0

isGPUCapable:          0

GPUName:               AMD Radeon RX 5700 XT

GPUVendor:             AMD

IsNativeGPUCapable:    1

IsOpenGLGPUCapable:    0

IsOpenCLGPUCapable:    1

HasSufficientRAM:      1

  GPU accessible RAM:                 8,547 MB

  Required GPU accessible RAM:        1,500 MB

UseGraphicsProcessorChecked:   1

UseOpenCLChecked:              1

Windows remote desktop:  0

Display: 1

  Display Bounds: top=0, left=0, bottom=768, right=1366

 ------- Sniffer output

[0 ms]

  Launch GPUSnifferThread

 

[1 ms]

  Start RunAllAPIs

 

[1 ms]

  "C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=4430034 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

 

[1900 ms]

  Start sniffer 2022-12-08 13:40:04

  # Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

  C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=4430034 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

 

  {315 ms}

  Start platform native

    # displays:                   1

    Display 0

      Display:                      \\.\DISPLAY1

      Main:                         TRUE

      Built in:                     FALSE

      Stereo:                       FALSE

      Bounds:                       (0, 0) -> (1,366, 768)

      Dimensions:                   (1,366 768)

      Physical size:                (0 0)

      Pixel size:                   (0 0)

      Dynamic range:                (0 1)

      Potential dynamic range:      (0 1)

      Reference dynamic range:      (0 0)

      Attached Device:              (DeviceID name=AMD Radeon RX 5700 XT index=0 preferred=1)

   

    # devices:                    2

    Device 0

      Name:                         AMD Radeon RX 5700 XT

      Preferred:                    TRUE

      Power Envelope:               UNKNOWN

      Attachment:                   UNKNOWN

      # attached displays:          1

        \\.\DISPLAY1

      GPU accessible RAM:                8,547 MB

      VRAM:                              8,547 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                17,002 MB

      API version:                  12.0 (12.0)

      Device version:               12.0 (12.0)

      Vendor name:                  AMD

      Driver date:                  2022-11-30  000000.000000-000

      Driver age:                   1 month

      Driver version:               31.0.12029.10015

      Supports UMA:                 UNSUPPORTED

      D3D-ID:                       29471

   

    Device 1

      Name:                         Intel(R) UHD Graphics 630

      Preferred:                    FALSE

      Power Envelope:               UNKNOWN

      Attachment:                   UNKNOWN

      # attached displays:          0

      GPU accessible RAM:               17,136 MB

      VRAM:                                134 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                17,002 MB

      API version:                  12.0 (12.0)

      Device version:               12.0 (12.0)

      Vendor name:                  INTEL

      Driver date:                  2021-06-01  000000.000000-000

      Driver age:                   18 months

      Driver version:               27.20.100.9664

      Supports UMA:                 SUPPORTED

      D3D-ID:                       39877

  End platform native

  {536 ms}

 

  {536 ms}

  Start platform OpenGL

    # displays:                   1

    Display 0

      Display:                      \\.\DISPLAY1

      Main:                         TRUE

      Built in:                     FALSE

      Stereo:                       FALSE

      Bounds:                       (0, 0) -> (1,366, 768)

      Dimensions:                   (1,366 768)

      Physical size:                (0 0)

      Pixel size:                   (0 0)

      Dynamic range:                (0 1)

      Potential dynamic range:      (0 1)

      Reference dynamic range:      (0 0)

      Attached Device:              NONE

   

    # devices:                    0

  End platform OpenGL

  {547 ms}

 

  {547 ms}

  Start platform OpenCL

    # displays:                   0

   

    # devices:                    2

    Device 0

      Name:                         gfx1010:xnack-

      Preferred:                    TRUE

      Power Envelope:               DISCRETE

      Attachment:                   UNKNOWN

      # attached displays:          0

      GPU accessible RAM:                8,573 MB

      VRAM:                              8,573 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                     0 MB

      API version:                  2.1 (OpenCL 2.1 AMD-APP (3444.0))

      Device version:               2.0 (OpenCL 2.0 AMD-APP (3444.0))

      Vendor name:                  AMD

      Driver date:                  UNKNOWN

      Driver age:                   UNKNOWN

      Driver version:               UNKNOWN

      Bandwidth:                    234 GB / s

      Compute score:                4,748.68

      Device name string:           gfx1010:xnack-

      Device vendor string:         Advanced Micro Devices, Inc.

      Platform name string:         AMD Accelerated Parallel Processing

      Platform vendor string:       Advanced Micro Devices, Inc.

   

    Device 1

      Name:                         Intel(R) UHD Graphics 630

      Preferred:                    FALSE

      Power Envelope:               INTEGRATED

      Attachment:                   UNKNOWN

      # attached displays:          0

      GPU accessible RAM:               13,602 MB

      VRAM:                             13,602 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                     0 MB

      API version:                  3.0 (OpenCL 3.0 )

      Device version:               3.0 (OpenCL 3.0 NEO )

      Vendor name:                  INTEL

      Driver date:                  UNKNOWN

      Driver age:                   UNKNOWN

      Driver version:               UNKNOWN

      Bandwidth:                    31 GB / s

      Compute score:                201.109

      Device name string:           Intel(R) UHD Graphics 630

      Device vendor string:         Intel(R) Corporation

      Platform name string:         Intel(R) OpenCL HD Graphics

      Platform vendor string:       Intel(R) Corporation

  End platform OpenCL

  {1805 ms}

 

  Exit code kExitNormal

  End sniffer 2022-12-08 13:40:05

[kStatusNormal, kExitNormal]

 

[1900 ms]

  Finish RunAllAPIs

 

[3984 ms]

  Start GetSnifferResult

 

[3984 ms]

  Finish GetSnifferResult

 

 ------- Sniffer output

 ======= GPU

License Type: Subscription

Serial number: 90970429187689410754

GUIDBucket:

Composite Core (enable_composite_core): on

Composite Core GPU (comp_core_gpu): off

Composite Core Threads (MultithreadedCompositing): on

Composite Core UI (comp_core_ui): off

Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Document Graph (enable_doc_graph): off

 

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\

Temporary file path: C:\Users\Rocky\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 934.5G, 91.6G free

Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\

Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

 

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2022/08/28-19:08:04   79.bead9cf   79.bead9cf

   AdobeLinguistic.dll   Adobe Linguisitc Library   353c9a5  

   AdobeOwl.dll   Adobe Owl   5.5.0  

   AdobePDFL.dll   PDFL 2022/08/31-09:19:54   79.6dc3128   79.6dc3128

   AdobePDFSettings.dll   Adobe PDFSettings   1.07  

   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16  

   AdobeSVGAGM.dll   AdobeSVGAGM   79.d8ca6a0   79.d8ca6a0

   AdobeXMP.dll   Adobe XMP Core 2022/08/16-18:02:43   79.171c27f   79.171c27f

   AdobeXMPFiles.dll   Adobe XMP Files 2022/08/16-18:02:43   79.171c27f   79.171c27f

   AdobeXMPScript.dll   Adobe XMP Script 2022/08/16-18:02:43   79.171c27f   79.171c27f

   adobe_caps.dll   Adobe CAPS   10,0,0,6  

   AGM.dll   AGM 2022/08/28-19:08:04   79.bead9cf   79.bead9cf

   AID.dll   AID DLL   1.0.0.33  

   AIDE.dll   AIDE 2022/08/19-19:10:17   79.d7ba922   79.d7ba922

   aifm.dll   AIFM   1.0   23.68434

   AILib.dll   Adobe Illustrator 2023   27.0.0  

   aiport.dll   AIPort   1.0   23.68434

   ARE.dll   ARE 2022/08/28-19:08:04   79.bead9cf   79.bead9cf

   AXE8SharedExpat.dll   AXE8SharedExpat 2022/08/17-05:51:28   79.43e459d   79.43e459d

   AXEDOMCore.dll   AXEDOMCore 2022/08/17-05:51:28   79.43e459d   79.43e459d

   BIB.dll   BIB 2022/08/28-19:08:04   79.bead9cf   79.bead9cf

   BIBUtils.dll   BIBUtils 2022/08/28-19:08:04   79.bead9cf   79.bead9cf

   boost_chrono.dll   photoshopdva   22.0.0  

   boost_date_time.dll   photoshopdva   22.0.0  

   boost_filesystem.dll   photoshopdva   22.0.0  

   boost_program_options.dll   photoshopdva   22.0.0  

   boost_regex.dll   photoshopdva   22.0.0  

   boost_system.dll   photoshopdva   22.0.0  

   boost_threads.dll   photoshopdva   22.0.0  

   CoolType.dll   CoolType 2022/08/28-19:08:04   79.bead9cf   79.bead9cf

   CRClient.dll   Adobe Crash Reporter Client DLL   4.7.0.0  

   DirectML.dll   DirectML Redistributable Library   1.8.0+211118-1842.1.dml-1.8.278eec2  

   dnssd.dll   Bonjour   3,0,0,2  

   dvaaccelerate.dll   photoshopdva   22.0.0  

   dvaappsupport.dll   photoshopdva   22.0.0  

   dvaaudiodevice.dll   photoshopdva   22.0.0  

   dvacore.dll   photoshopdva   22.0.0  

   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

   dvamarshal.dll   photoshopdva   22.0.0  

   dvamediatypes.dll   photoshopdva   22.0.0  

   dvametadata.dll   photoshopdva   22.0.0  

   dvametadataapi.dll   photoshopdva   22.0.0  

   dvametadataUI.dll   photoshopdva   22.0.0  

   dvanet.dll   photoshopdva   22.0.0  

   dvaplayer.dll   photoshopdva   22.0.0  

   dvascripting.dll   photoshopdva   22.0.0  

   dvatransport.dll   photoshopdva   22.0.0  

   dvaui.dll   photoshopdva   22.0.0  

   dvavulcansupport.dll   photoshopdva   22.0.0  

   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-6.3.3-1-7e78828  

   dynamiclink.dll   photoshopdva   22.0.0  

   ExtendScript.dll   ExtendScript 2022/08/18-12:50:45   82.4   82.4

   filterport.dll   FilterPort   1.1   O

   icucnv69.dll   International Components for Unicode    Build 13.1.a82691a  

   icudt69.dll   International Components for Unicode    Build 13.1.a82691a  

   icuin69.dll   International Components for Unicode    Build 13.1.a82691a  

   icuuc69.dll   International Components for Unicode    Build 13.1.a82691a  

   igestep30.dll   IGES Reader   9.3.0.113  

   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)  

   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2021.6 (r0xbffe3c5b)  

   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)  

   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)  

   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)  

   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)  

   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)  

   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)  

   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)  

   JP2KLib.dll   JP2KLib 2022/08/17-19:10:18   79.7f05fe0   79.7f05fe0

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  

   libzip.dll   photoshopdva   22.0.0  

   LogSession.dll   LogSession   8.2.0.16  

   mediacoreif.dll   photoshopdva   22.0.0  

   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.11.20220318.2.b713855  

   mkl_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_core.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_sequential.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_vml_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_vml_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_vml_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   mkl_vml_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1  

   MPS.dll   MPS 2022/08/18-19:08:03   79.4e4cf9b   79.4e4cf9b

   onnxruntime.dll   Microsoft® Windows® Operating System   1.11.20220318.2.b713855  

   opencv_world452.dll   OpenCV library   4.5.2  

   pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377

   Plugin.dll   Adobe Photoshop 2023   24.0  

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   11.2.0  

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   11.2.0.100  

   PSCloud.dll                                                   1.0.0.1  

   PSRes.dll   Adobe Photoshop 2023   24.0  

   PSViews.dll   Adobe Photoshop 2023   24.0  

   ScCore.dll   ScCore 2022/08/18-12:50:45   82.4   82.4

   sentry.dll   Adobe-Sentry.dll   0.4.17  

   SVGRE.dll   SVGRE   79.f6f03b6   79.f6f03b6

   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  

   TfKernel.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   utest.dll   photoshopdva   22.0.0  

   VulcanControl.dll   Vulcan Application Control Library   6.6.0.000  

   VulcanMessage5.dll   Vulcan Message Library   6.6.0.000  

   WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0  

   WRServices.dll   WRServices    Build 17.5.1.73e2151   17.5.1.73e2151

   wu3d.dll   U3D Writer   9.3.0.113  

   Unified Extensibility Platform  uxp-6.3.3-1-7e78828

   UPIC  2.5.0

 

 

Required plugins:

 

   Accented Edges 24.0 - from the file “Filter Gallery.8bf”

   Adaptive Wide Angle 24.0 - from the file “Adaptive Wide Angle.8bf”

   Angled Strokes 24.0 - from the file “Filter Gallery.8bf”

   Average 24.0 - from the file “Average.8bf”

   Bas Relief 24.0 - from the file “Filter Gallery.8bf”

   BMP 24.0 - from the file “Standard MultiPlugin.8bf”

   Camera Raw 15.0 - from the file “Camera Raw.8bi”

   Camera Raw Filter 15.0 - from the file “Camera Raw.8bi”

   Chalk && Charcoal 24.0 - from the file “Filter Gallery.8bf”

   Charcoal 24.0 - from the file “Filter Gallery.8bf”

   Chrome 24.0 - from the file “Filter Gallery.8bf”

   Cineon 24.0 - from the file “Cineon.8bi”

   Clouds 24.0 - from the file “Clouds.8bf”

   Color Halftone 24.0 - from the file “Standard MultiPlugin.8bf”

   Colored Pencil 24.0 - from the file “Filter Gallery.8bf”

   Conté Crayon 24.0 - from the file “Filter Gallery.8bf”

   Craquelure 24.0 - from the file “Filter Gallery.8bf”

   Crop and Straighten Photos 24.0 - from the file “CropPhotosAuto.8li”

   Crop and Straighten Photos Filter 24.0 - from the file “Standard MultiPlugin.8bf”

   Crosshatch 24.0 - from the file “Filter Gallery.8bf”

   Crystallize 24.0 - from the file “Standard MultiPlugin.8bf”

   Cutout 24.0 - from the file “Filter Gallery.8bf”

   Dark Strokes 24.0 - from the file “Filter Gallery.8bf”

   De-Interlace 24.0 - from the file “Standard MultiPlugin.8bf”

   Dicom 24.0 - from the file “Dicom.8bi”

   Difference Clouds 24.0 - from the file “Clouds.8bf”

   Diffuse Glow 24.0 - from the file “Filter Gallery.8bf”

   Displace 24.0 - from the file “Standard MultiPlugin.8bf”

   Dry Brush 24.0 - from the file “Filter Gallery.8bf”

   Entropy 24.0 - from the file “statistics.8ba”

   Export Color Lookup Tables 24.0 - from the file “Export3DLUT.8be”

   Extrude 24.0 - from the file “Standard MultiPlugin.8bf”

   FastCore Routines 24.0 - from the file “FastCore.8bx”

   Fibers 24.0 - from the file “Standard MultiPlugin.8bf”

   Film Grain 24.0 - from the file “Filter Gallery.8bf”

   Filter Gallery 24.0 - from the file “Filter Gallery.8bf”

   Fresco 24.0 - from the file “Filter Gallery.8bf”

   Glass 24.0 - from the file “Filter Gallery.8bf”

   Glowing Edges 24.0 - from the file “Filter Gallery.8bf”

   Grain 24.0 - from the file “Filter Gallery.8bf”

   Graphic Pen 24.0 - from the file “Filter Gallery.8bf”

   Halftone Pattern 24.0 - from the file “Filter Gallery.8bf”

   Halide Bottlenecks 24.0 - from the file “HalideBottlenecks.8bx”

   HDRMergeUI 24.0 - from the file “HDRMergeUI.8bf”

   HSB/HSL 24.0 - from the file “Standard MultiPlugin.8bf”

   IFF Format 24.0 - from the file “Standard MultiPlugin.8bf”

   IGES 24.0 - from the file “U3D.8bi”

   Ink Outlines 24.0 - from the file “Filter Gallery.8bf”

   JPEG 2000 24.0 - from the file “JPEG2000.8bi”

   Kurtosis 24.0 - from the file “statistics.8ba”

   Lens Blur 24.0 - from the file “Lens Blur.8bf”

   Lens Correction 24.0 - from the file “Lens Correction.8bf”

   Lens Flare 24.0 - from the file “Standard MultiPlugin.8bf”

   Liquify 24.0 - from the file “Liquify.8bf”

   Matlab Operation 24.0 - from the file “ChannelPort.8bf”

   Maximum 24.0 - from the file “statistics.8ba”

   Mean 24.0 - from the file “statistics.8ba”

   Measurement Core 24.0 - from the file “MeasurementCore.8me”

   Median 24.0 - from the file “statistics.8ba”

   Mezzotint 24.0 - from the file “Standard MultiPlugin.8bf”

   Minimum 24.0 - from the file “statistics.8ba”

   MMXCore Routines 24.0 - from the file “MMXCore.8bx”

   Mosaic Tiles 24.0 - from the file “Filter Gallery.8bf”

   Multiprocessor Support 24.0 - from the file “MultiProcessor Support.8bx”

   Neon Glow 24.0 - from the file “Filter Gallery.8bf”

   Note Paper 24.0 - from the file “Filter Gallery.8bf”

   NTSC Colors 24.0 - from the file “NTSC Colors.8bf”

   Ocean Ripple 24.0 - from the file “Filter Gallery.8bf”

   OpenEXR 24.0 - from the file “Standard MultiPlugin.8bf”

   Paint Daubs 24.0 - from the file “Filter Gallery.8bf”

   Palette Knife 24.0 - from the file “Filter Gallery.8bf”

   Patchwork 24.0 - from the file “Filter Gallery.8bf”

   Paths to Illustrator 24.0 - from the file “Standard MultiPlugin.8bf”

   PCX 24.0 - from the file “PCX.8bi”

   Photocopy 24.0 - from the file “Filter Gallery.8bf”

   Picture Package Filter 24.0 - from the file “ChannelPort.8bf”

   Pinch 24.0 - from the file “Standard MultiPlugin.8bf”

   Pixar 24.0 - from the file “Pixar.8bi”

   Plaster 24.0 - from the file “Filter Gallery.8bf”

   Plastic Wrap 24.0 - from the file “Filter Gallery.8bf”

   Pointillize 24.0 - from the file “Standard MultiPlugin.8bf”

   Polar Coordinates 24.0 - from the file “Standard MultiPlugin.8bf”

   Portable Bit Map 24.0 - from the file “PBM.8bi”

   Poster Edges 24.0 - from the file “Filter Gallery.8bf”

   PRC 24.0 - from the file “U3D.8bi”

   Radial Blur 24.0 - from the file “Standard MultiPlugin.8bf”

   Radiance 24.0 - from the file “Radiance.8bi”

   Range 24.0 - from the file “statistics.8ba”

   Render Color Lookup Grid 24.0 - from the file “Export3DLUT.8be”

   Reticulation 24.0 - from the file “Filter Gallery.8bf”

   Ripple 24.0 - from the file “Standard MultiPlugin.8bf”

   Rough Pastels 24.0 - from the file “Filter Gallery.8bf”

   Save for Web 24.0 - from the file “Save for Web.8be”

   ScriptingSupport 24.0 - from the file “ScriptingSupport.8li”

   Shear 24.0 - from the file “Standard MultiPlugin.8bf”

   Skewness 24.0 - from the file “statistics.8ba”

   Smart Blur 24.0 - from the file “Standard MultiPlugin.8bf”

   Smudge Stick 24.0 - from the file “Filter Gallery.8bf”

   Solarize 24.0 - from the file “Solarize.8bf”

   SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”

   Spatter 24.0 - from the file “Filter Gallery.8bf”

   Spherize 24.0 - from the file “Standard MultiPlugin.8bf”

   Sponge 24.0 - from the file “Filter Gallery.8bf”

   Sprayed Strokes 24.0 - from the file “Filter Gallery.8bf”

   Stained Glass 24.0 - from the file “Filter Gallery.8bf”

   Stamp 24.0 - from the file “Filter Gallery.8bf”

   Standard Deviation 24.0 - from the file “statistics.8ba”

   Substance NO VERSION - from the file “MaterialFilter.8bf”

   Sumi-e 24.0 - from the file “Filter Gallery.8bf”

   Summation 24.0 - from the file “statistics.8ba”

   Targa 24.0 - from the file “Standard MultiPlugin.8bf”

   Texturizer 24.0 - from the file “Filter Gallery.8bf”

   Tiles 24.0 - from the file “Standard MultiPlugin.8bf”

   Torn Edges 24.0 - from the file “Filter Gallery.8bf”

   Twirl 24.0 - from the file “Standard MultiPlugin.8bf”

   U3D 24.0 - from the file “U3D.8bi”

   Underpainting 24.0 - from the file “Filter Gallery.8bf”

   Vanishing Point 24.0 - from the file “VanishingPoint.8bf”

   Variance 24.0 - from the file “statistics.8ba”

   Water Paper 24.0 - from the file “Filter Gallery.8bf”

   Watercolor 24.0 - from the file “Filter Gallery.8bf”

   Wave 24.0 - from the file “Standard MultiPlugin.8bf”

   WIA Support 24.0 - from the file “WIASupport.8li”

   Wind 24.0 - from the file “Standard MultiPlugin.8bf”

   Wireless Bitmap 24.0 - from the file “WBMP.8bi”

   ZigZag 24.0 - from the file “Standard MultiPlugin.8bf”

 

Optional and third party plugins: NONE

 

 

Duplicate and Disabled plugins: NONE

 

 

Plugins that failed to load: NONE

 

Unified Extensibility Platform - Extensions:

 

   Home Screen (Loaded) 6.0.0.31 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.0.0\"

   CDO: 1.127.1

        CmdN: 1.14.4

        CDP: 1.151.0

        Projects: 1.4.8

      Loaded at: 86 ms - launch time impact: 15 ms

   Content Credentials (Loaded) 0.32.22.0 - from the file "Required Folder"

      Loaded at: 3660 ms - launch time impact: 0 ms

   ccx-timeline (Prepared) 3.1.2.0 - from the file "Required Folder"

   CCX Commenting UXP Webview (Loaded) 25.5.2.0 - from the file "Required Folder"

      Loaded at: 3660 ms - launch time impact: 0 ms

   CCX Sharesheet UXP (Prepared) 23.19.4.0 - from the file "Required Folder"

   Share Panel (Loaded) 1.0.5.0 - from the file "Required Folder"

      Loaded at: 88 ms - launch time impact: 0 ms

   CC Libraries Panel (Prepared) 3.21.13.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\"

   CAPTURE: 2.0.41  STOCK: 4.0.2

   Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"

   Photoshop UXP Export-As (Prepared) 5.8.15.0 - from the file "Required Folder"

   Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"

      Loaded at: 3660 ms - launch time impact: 0 ms

   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

   Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"

   IC popup message (Loaded) 1.0.0.0

      Loaded at: 3333 ms - launch time impact: 0 ms

   Multilayer Protection (Loaded) 1.0.0.0

      Loaded at: 3333 ms - launch time impact: 0 ms

   Discover Panel (Loaded) 2.10.0.41 - from the file "Required Folder"

      Loaded at: 3661 ms - launch time impact: 21 ms

   Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"

      Loaded at: 3697 ms - launch time impact: 0 ms

   Neural Filters (Registered) 1.14.7.0 - from the file "Required Folder"

 

Extensions:

 

   Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\index.html”

   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\stock-panel-licensing\index.html”

   com.adobe.capture.extension  2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\extensions\capture\capture.html”

   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_21_13\manager.html”

 

Installed TWAIN devices: NONE

 

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Adobe Employee ,
Dec 09, 2022 Dec 09, 2022

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Hi @schexjr thank you for the sysinfo. Is there a more recent GPU driver available? You info shows it is one month old... did you download directly from web or through Windows updates?

 

Thank you,

Cory

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Adobe Employee ,
Dec 09, 2022 Dec 09, 2022

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Hi @schexjr, the team said:

 

"Updating the Intel GPU drivers is the first step, then reinstalling the AMD drivers using the "clean install" or "factory reset" option (or whatever it is that AMD call it)."

 

Also, do other OpenGL software work ok? If you are not sure how to check this, we can offer some suggestions.

 

Thank you,

Cory

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