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Problem with Export

Participant ,
Oct 16, 2021 Oct 16, 2021

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I'm using the very latest version of PhotoShop that was updated just a few days ago.  After working a very simple image with only about 4 layers and trying to Export to JPG I get a pop up that says "Can't export to this location.  Select another location to continue"  But I cannot figure out how to select a different location. and I don't even know what location it is trying to save it to.  I did select save to computer instead of save to cloud.  Can someone please tell me how to save this document.  Incidentally, it saves fine as a PSD. I tried Save As, but after the update a few months ago it no longer gives me the option of Save As in the JPG. 

 

Thanks for any help

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correct answers 1 Correct answer

Adobe Community Professional , Oct 16, 2021 Oct 16, 2021
@Bull Rhino wrote: But I cannot figure out how to select a different location. and I don't even know what location it is trying to save it to.
Hi @Bull Rhino  Instead of "latest", please go to Help > About and give us the exact version. Can you show a screen shot of the Save As dialog so we can see where you are trying to save it and give you better instructions?
I tried Save As, but after the update a few months ago it no longer gives me the option of Save As in the JPG. 
In the n...

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Adobe Community Professional ,
Oct 16, 2021 Oct 16, 2021

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@Bull Rhino wrote:

But I cannot figure out how to select a different location. and I don't even know what location it is trying to save it to.


 

Hi @Bull Rhino 

 

Instead of "latest", please go to Help > About and give us the exact version.

 

Can you show a screen shot of the Save As dialog so we can see where you are trying to save it and give you better instructions?

 


I tried Save As, but after the update a few months ago it no longer gives me the option of Save As in the JPG. 

 

In the newer versions of PS, you can use Save to save the PSD followed by Save a Copy to save a jpeg. You can also change the options in Edit > Preferences.

 

~ Jane

 

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Participant ,
Oct 16, 2021 Oct 16, 2021

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The exact version is 22.5.1.  

 

Using your solution of "Save a Copy" solves the problem.  I'll just use that instead of Export. 

Thanks!

 

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Adobe Community Professional ,
Oct 16, 2021 Oct 16, 2021

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You're welcome, @Bull Rhino 

 

This change was forced by a change in macOS. As of 22.4.2 you can also revert to the previous behavior in Preferences > File Handling > File Saving Options:

  • Enable Legacy Save As
  • Do not append Copy to filename


See this help page for details and cautions:
https://helpx.adobe.com/photoshop/using/saving-images.html  

~ Jane

 

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Participant ,
Oct 16, 2021 Oct 16, 2021

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You are awesome.  Thank you so much for that additional information.  That will make things so easy.

 

Bravo!!!

 

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Adobe Community Professional ,
Oct 17, 2021 Oct 17, 2021

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You're welcome, @Bull Rhino 😊

~ Jane

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