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problem with installation

New Here ,
Feb 09, 2020 Feb 09, 2020

I have registered and payed for Photoshop. After installing Creative cloud I tried to install photoshop but the installation stops after 13% and does not continue. I have windows 10 and I already tried to unistall and start the procedure again. I need help with the installation

Thank you 

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Community Expert ,
Feb 09, 2020 Feb 09, 2020

I had a similar issue. Make sure that you have all Windows updates that are available. The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

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Community Expert ,
Feb 09, 2020 Feb 09, 2020
LATEST

Get help, support team will fix this issue, you can find online, 

Screen Shot 2020-02-10 at 1.00.14 AM.pngexpand image

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