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Problem with Layers

New Here ,
Jun 14, 2021 Jun 14, 2021

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I've created a layered file in the recent version of Photoshop (22.4.2). When my colleague tries to open it in another version of Photoshop the layers merge to a single layer. Anyone help?

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correct answers 1 Correct answer

New Here , Jun 14, 2021 Jun 14, 2021
Hi Dave, we've been doing a little toing and froing with the file and it looks like it's our email client (Mail) that's causing the problem. Switching off 'Windows-Friendly Attachments' looks to have resolved the issue. Weird.

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Adobe Community Professional ,
Jun 14, 2021 Jun 14, 2021

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Which version of Photoshop is he using? Did you use any functions that were not supported in his older version e.g. live shapes?

Dave

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New Here ,
Jun 14, 2021 Jun 14, 2021

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Hi Dave, we've been doing a little toing and froing with the file and it looks like it's our email client (Mail) that's causing the problem. Switching off 'Windows-Friendly Attachments' looks to have resolved the issue. Weird.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines