Problem with new files. Can't be resized.

Community Beginner ,
Aug 29, 2022 Aug 29, 2022

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Hi,
When I open new window with new file it opens "almost" as full screen, can't be narrowed down or change in size by mouse. I have to first move TAB to be able to movie it.

It starts yesterday after I updated PS.
Thanks

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Community Expert ,
Aug 29, 2022 Aug 29, 2022

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On my Windows 11 machine everything works fine when using window instead of tab interface with Open Documents as Tabs checked and unchecked. Have you tried to reset preferences https://helpx.adobe.com/photoshop/using/preferences.html

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Community Beginner ,
Aug 30, 2022 Aug 30, 2022

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I try that , nothing works. Here is what I mean with screen shot.

 

ps1.jpg

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Community Expert ,
Aug 30, 2022 Aug 30, 2022

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That's what I responded to in my previous reply. What are system settings? Go to Help > System Info, copy and paste here. Maybe you have problem with GPU or outdated driver? Have you checked Help > GPU Compatibility? I will also tag @CoryShubert who can better assist you with this problem.

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Community Beginner ,
Aug 30, 2022 Aug 30, 2022

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Sure, here it is. It also crashed after time. I can notice as lines in PS become "pixelated".

 

ps2.jpgps3.jpg

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Community Beginner ,
Aug 30, 2022 Aug 30, 2022

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Adobe Photoshop Version: 23.5.0 20220809.r.669 0e07917 x64
Number of Launches: 33
Operating System: Windows 10 64-bit
Version: 10 10.0.19044.1889
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 16
Logical processor count: 32
Processor speed: 3394 MHz
Built-in memory: 65424 MB
Free memory: 41959 MB
Memory available to Photoshop: 51315 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.7.1
SAM SDK Version: 2.0.0-main.1351
ACP.local Status:
- SDK Version: 2.7.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.16.2.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.90.3
Content Credentials is disabled
Content Credential Helper Version: Not Available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
PSUserConfig entries:
- K uSty UseSystemStylus 0
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3090
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 25,530 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=1326520858 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64

[861 ms]
Start sniffer 2022-08-30 19:57:36
# Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=1326520858 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64

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Community Beginner ,
Aug 30, 2022 Aug 30, 2022

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Here it is.

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Community Beginner ,
Aug 31, 2022 Aug 31, 2022

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Hi @CoryShubert  any help?

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Community Expert ,
Aug 31, 2022 Aug 31, 2022

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Hi, does the maximize [] button not work? 

Did you disable the option bar and the toolbar? If not, hit Tab to retrieve them.

You can also use F to cycle the screen modes.

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Community Beginner ,
Aug 31, 2022 Aug 31, 2022

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Hi Sir,

 

Tool bar are fine -they are there from the beginning. I just hit TAB to hide them to not cover new file "window" for purpose to show you guys how new "files" are opening and are "locked".

 

After I hit three time "F" it's going back to normal size. But how come it can't open "normal" as before... So I don't have to hit three times "F".

 

Thank you again for respond.

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Community Expert ,
Aug 31, 2022 Aug 31, 2022

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Hi, make sure that you quit Photoshop in the image mode that you want.

In preferences, you can also set Ps to use floating documents, or tabs, in the workspace entry.

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Community Beginner ,
Aug 31, 2022 Aug 31, 2022

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Hi again!

 

Just tried it. It's still opens in this weird open "mode".

 

a1.jpg

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Community Beginner ,
Sep 05, 2022 Sep 05, 2022

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Hi @CoryShubert  . Any help with my problem?

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Community Beginner ,
Sep 19, 2022 Sep 19, 2022

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Anyone from ADOBE can help me? I send all the logs and settings and no reply or answers.

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Community Expert ,
Sep 20, 2022 Sep 20, 2022

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Hi, I would then try to  restore your preferences to the default using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually it lets you keep a copy on the desktop that you can use to revert the process.

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