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Problema generazione mappa

New Here ,
Jul 26, 2021 Jul 26, 2021

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Salve ho scaricato la versione di prova di Photoshop v 22.4.3 x64, ho fatto un video per spiegare il problema cosi e più facile capire, il video e caricato su Mega, qualcuno che mi sappia aiutare sono bloccato, per il resto tutte le funzioni di Photoshop vanno regolarmente solo questa funzione 3D e bloccata.

Download al video Mega

Come vedrete dal video e tutto bloccato non esegue nessuna modifica come risolvo il problema da cosa e dovuto ? tutte le versioni dalla 22 ho riscontrato questo problema, e un BUG ? come si risolve ??

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macOS, Windows

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New Here ,
Jul 28, 2021 Jul 28, 2021

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Come contatto il supporto, c'e' qualcuno ????

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New Here ,
Aug 03, 2021 Aug 03, 2021

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Nel forum non trovo nessuna post correlato, e possibile capire come risovlere il problema ?????

vorrei un contatto diretto con il supporto grazie 

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New Here ,
Aug 06, 2021 Aug 06, 2021

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Se questa e la vostra assistenza menomale che ho usato la versione di prova del vostro software, non pagherei un centesimo un software per un assistenza del genere.

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Adobe Community Professional ,
Aug 06, 2021 Aug 06, 2021

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Hi

This forum is answered by volunteer Photoshop users, we do not work for Adobe. We are also reluctant to click on unknown links in posts.

 

Can you explain exactly what your issue is and embed screenshots using the image link in the posting box.

You mention 3D. With the current version of Photoshop, to use 3D, you need to go to Preferences > Technology Previews and check "Deactivate Native Canvas". Then close and restart Photoshop. That reverts Photoshop to the older Open GL graphics functions which are required for 3D.

 

Dave

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New Here ,
Aug 07, 2021 Aug 07, 2021

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Salve ho allegato un video nel primo post, a parole non so spiegarlo, ho anche chiesto come contattare l'assistenza ma nessuno mi ha risposto, se vado sul sito Ufficiale mi riporta sempre qui in questo forum, come faccio a contattare il centro assistenza ????

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