Problemas en las últimas actualizaciones

New Here ,
Jul 22, 2022 Jul 22, 2022

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Con las últimas actualizaciones de photoshop han desaparecido todas las acciones que tenía grabadas y el programa se bloquea al intentar guardar el trabajo. 

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Adobe Employee ,
Jul 25, 2022 Jul 25, 2022

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Hi @Oscar25359321fhia sorry to hear this.

 

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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