Hi I have problems printing from photoshop. Done all uppdates. When I press print, the program freeze and shut down. I don't get as far as the Print Setup screen which lets me choose a printer etc. Both printers work normally with other software. What to do??
We're sorry about the trouble with Photoshop. Would you mind sharing the exact version of Photoshop along with the version of Windows are you working on? Do you get a crash report when Photoshop closes? If yes, have you submitted them using your ID?
Use the Adobe CC cleaner tool to remove all traces first.
Uninstall photoshop BUT make sure to choose the option “Yes, remove app preference”.
Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.
I hope this helps neil barstow, colourmanagement net :: adobe forum volunteer google me "neil barstow colourmanagement" for lots of free articles on colour management [please only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]