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Problems with hotkeys Space and Command + Space (Photoshop, Illustrator, and inDesign applications)

Community Beginner ,
Apr 25, 2023 Apr 25, 2023

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Hello, I am having Shortkeys problems in Photoshop, Illustrator and inDesign applications, both, after sometime that Mac is put into hibernation, are experiencing the same problem, the Space (Zoom) and Command + Space (Hand Tool) shortkeys are not working, for them to work properly again i need to restart the Mac, and this is counterproductive.
Could someone help me with this issue, please?

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Community Expert ,
Apr 25, 2023 Apr 25, 2023

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Hi @Ninin Studio are you running any Microsoft Office software? If so try this - restart and work in PS with no office product open - shortcuts ok?

Next quit and launch an Office app - word, excel etc. and then launch PS - how are the shortcuts now?

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Community Beginner ,
Apr 25, 2023 Apr 25, 2023

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Hi, @kevin stohlmeyer . Yes, its running Microsoft Word and those 3 Adobe apps at the same time. Im gonna try these tips you gave, but i imagining that issue/problem is coming from Word, cuz i've read in somewhere something like that. Thk you.

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Community Expert ,
Apr 25, 2023 Apr 25, 2023

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Hi @Ninin Studio that was my eventual conclusion as well. MS Office is fairly aggressive with their Mac OS system settings that take over keyboard shortcuts. I suffer from this as well.

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Community Expert ,
Apr 26, 2023 Apr 26, 2023

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@Ninin Studio Let me know your findings.

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Community Beginner ,
Apr 27, 2023 Apr 27, 2023

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@kevin stohlmeyerWell, I came across the same problem today, and, even shutting down Word and Excell, the problem persisted, and i could realize it's not just the Spacebar and Command + Spacebar shortcuts that are not working, but others either.
I will have to restart the Mac again.
This problem seems to be happening more frequently.

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Community Expert ,
Apr 27, 2023 Apr 27, 2023

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Hi @Ninin Studio quitting the offending apps doesnt seem to resolve it. The other thing you could try is to go to Edit>Keyboard Shortcuts and select default (or your own custom set) and hit OK - not sure it would reset it but worth a shot instead of restarting your Mac each time.

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Community Beginner ,
Apr 27, 2023 Apr 27, 2023

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@kevin stohlmeyeryes, i think it worth. I'll try this when the problem comes up again. Thks

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Community Beginner ,
Apr 28, 2023 Apr 28, 2023

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Hi, @kevin stohlmeyer 

Here goes some more information. The problem started less than a week ago, right after updating to the new version 18.2.1, i just updated to the older version in hopes of resolving it, but the issue remains.

The problem usually happens after a while, when I resume my activities after the system was in screen sleep mode.

The problem started with the 3 applications simultaniouly, I aften use all of them opened, IndDesign, Illustrator and Photoshop.
OS is on the latest version Ventura 13.3.1, the model is MacBook Pro 16 inch M1 Max 32gb.
Creative Cloud is already updated and Startup Application in System Settings, none Adobe apps is enbled.

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