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Hi. I've found that images I've saved from Photoshop as JPEGs have started coming out black when I open them in Windows Photo viewer (well, that is, black with the faint hint of a few tiny details in dark grey, like a bad negative). This has only startedwith my most recent files and the images open fine with all the other apps I have on my PC (ie: Windows Media Player, Paint, Snip & Sketch, etc). It's just that in Photo viewer, you can skip through hundreds of full screenimages quickly and now I can't with my latest ones! Has anyone else experienced this?
More worryingly, When I open these same images, I noticed half the menus I habitually use are greyed out and unavailable. In the Image> Adjustments menu for instance, I can't use Exposure, Vibrance or Black & white. This means that the problem is in Photoshop, not Windows Photo viewer. Has anyone else experienced this? Have I changed a setting or something without realising it? Thanks in anticipation.
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What color mode are you saving to RGB or CMYK? Exposure, Vibrance and B&Q conversion wont work on CMYK or Grayscale images. It could also be causing an issue with the Windows viewer not being RGB.