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Processeur graphique incompatible

New Here ,
Nov 19, 2024 Nov 19, 2024

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Bonjour, 

Je viens de prendre l'abonnment creative Cloud, sauf qu'en installant potoshop j'ai ce message qui s'affiche (Cf piece jointe). Je n'y connais absolument rien en informatique. Est ce que cela va forcement être bloquant pour de la retouche photo si je débute sans réglé se soucis ? Est ce possible de régler ce soucis et comment ? 

Merci d'avance 

janee_0-1732011412868.png

 

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Adobe
Community Expert ,
Nov 19, 2024 Nov 19, 2024

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@maeva14 

 

I've moved your post from Creative Cloud Desktop to the Photoshop forum.

 

The alert is telling you that your GPU is incompatible. You need to have Direct X 12 with feature level 12.

 

The system requirements are here:

https://helpx.adobe.com/photoshop/system-requirements.html

 

Jane

 

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Community Expert ,
Nov 19, 2024 Nov 19, 2024

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You should still be able to use it, but most of the newer functions will not work. Is this a laptop or desktop computer?

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