Program Error Diagnostic Plugin feedback
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Frustrated by Program Errors in Photoshop? We can help!
First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files
Next, if after following the steps above and you're still encountering Program Errors:
- Follow the instructions to install the Program Error Diagnostic Plugin
- Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
- Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
- Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread
Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.
1 Pinned Reply
Hi all,
Wanting to extend an apology for the program errors you've faced and give an update on our progress.
At this time we have a lot of data that the team is investigating and taking action on hopefully resulting in some fixes for these errors. For the time being, we'll lock this thread so others don't feel they need to add new diagnostic plugin log data.
Also want to say thanks to every one of you who provided logs to help with the team's investigations. We really appreciate your partic
...Explore related tutorials & articles
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Photoshop Error information
Code: -1
Text: プログラムエラーです。
Message: 要求された操作を完了できません。プログラムエラーです。
Stack:
Adobe Photoshop 22.5.0 20210809.r.384 ce617de
0 address: 0x1124237ed base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000112423829 Adobe Photoshop 2021 + 83810345'
1 address: 0x10ff7f544 base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010ff7f544 Adobe Photoshop 2021 + 45389124'
2 address: 0x10ff7f791 base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010ff7f791 Adobe Photoshop 2021 + 45389713'
3 address: 0x112b988a3 base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x0000000112b988a3 Adobe Photoshop 2021 + 91629731'
4 address: 0x112b98879 base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000112b98879 Adobe Photoshop 2021 + 91629689'
5 address: 0x112b98869 base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000112b98869 Adobe Photoshop 2021 + 91629673'
6 address: 0x112b98859 base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000112b98859 Adobe Photoshop 2021 + 91629657'
7 address: 0x112b9881d base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x0000000112b9881d Adobe Photoshop 2021 + 91629597'
8 address: 0x10ff7c5ab base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010ff7c5ab Adobe Photoshop 2021 + 45376939'
9 address: 0x10ff7a525 base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x000000010ff7a525 Adobe Photoshop 2021 + 45368613'
10 address: 0x10ff77ca1 base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x000000010ff77ca1 Adobe Photoshop 2021 + 45358241'
11 address: 0x10ff62b68 base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000010ff62b68 Adobe Photoshop 2021 + 45271912'
12 address: 0x10ff62c74 base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010ff62c74 Adobe Photoshop 2021 + 45272180'
13 address: 0x10fe62bef base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010fe62bef Adobe Photoshop 2021 + 44223471'
14 address: 0x1934e2ef5 base: 0x193445000 module name: 'Spaces' symbol info: '14 Spaces 0x00000001934e2ef5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff3538dcbf base: 0x7fff3535c000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff3538dcbf -[NSApplication run] + 707'
16 address: 0x10fe636c2 base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x000000010fe636c2 Adobe Photoshop 2021 + 44226242'
17 address: 0x10fe65b90 base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x000000010fe65b90 Adobe Photoshop 2021 + 44235664'
18 address: 0x10ff6343c base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x000000010ff6343c Adobe Photoshop 2021 + 45274172'
19 address: 0x112ae1bd8 base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x0000000112ae1bd8 Adobe Photoshop 2021 + 90880984'
20 address: 0x10d439e09 base: 0x10d436000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x000000010d439e09 Adobe Photoshop 2021 + 15881'
21 address: 0x7fff72053cc9 base: 0x7fff72039000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x00007fff72053cc9 start + 1'
22 address: 0x1 module name: '<unknown module>' symbol info: '22 ??? 0x0000000000000001 0x0 + 1'
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Photoshop Error information
Code: -1
Text: ponieważ wystąpił błąd programu
Message: Nie można wykonać polecenia, ponieważ wystąpił błąd programu.
Stack:
Adobe Photoshop 22.5.0 20210809.r.384 ce617de
0 address: 0x00007FF750AB4652 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF74EF63D54 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF74EF632B9 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF74E3BF544 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF74E3BF181 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF74E3BF3A1 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF74E3BF1A1 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF74E3CB79D base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF74EFA6C35 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF74EFA9708 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF74EFA914B base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF74EF83069 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF74CA06E09 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF74CA06EA6 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF74C9FA6F8 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF74CA11191 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF74CC9A065 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF74C9FCDEB base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF74CC5A512 base: 0x00007FF74C520000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFC71817034 base: 0x00007FFC71800000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFC720E2651 base: 0x00007FFC72090000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.0 20210809.r.384 ce617de
0 address: 0x00007FF7D6444652 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7D48F3D54 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7D48F32B9 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF7D3D4F544 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF7D3D4F181 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF7D3D4F3A1 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF7D3D4F1A1 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF7D3D5B79D base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7D4936C35 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF7D4939708 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF7D493914B base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF7D4913069 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7D2396E09 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7D2396EA6 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7D238B015 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7D23A1191 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7D262A065 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7D238CDEB base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7D25EA512 base: 0x00007FF7D1EB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFB690A54E0 base: 0x00007FFB69090000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFB69A8485B base: 0x00007FFB69A80000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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I am not having any issues saving, but I am having issues when I go to launch the Printer Setup Page it gives the following error.
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.0 20210809.r.384 ce617de
0 address: 0x00007FF63B9B4652 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF639E63D54 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF639E632B9 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6392BF544 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6392BF181 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF6392BF3A1 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6392BF1A1 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF6392CB79D base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF639EA6C35 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF639EA9708 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF639EA914B base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF639E83069 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF637906E09 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF637906EA6 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6378FA6F8 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF637911191 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF637B9A065 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6378FCDEB base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF637B5A512 base: 0x00007FF637420000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFABAB87034 base: 0x00007FFABAB70000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFABB222651 base: 0x00007FFABB1D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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It's deeply sadening that I missed multiple deadlines trying to fix this problem. And yes, I have tried all the options and I'm unable to fix it.
This is what I found after using the plugin. Advise ahead, please!
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.0 20210809.r.384 ce617de
0 address: 0x00007FF6092D4652 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF607783D54 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6077832B9 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF606BDF544 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF606BDF181 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF606BDF3A1 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF606BDF1A1 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF606BEB79D base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF6077C6C35 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF6077C9708 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF6077C914B base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF6077A3069 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF605226E09 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF605226EA6 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF60521A6F8 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF605231191 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6054BA065 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF60521CDEB base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF60547A512 base: 0x00007FF604D40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFAB4DB7034 base: 0x00007FFAB4DA0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFAB5E02651 base: 0x00007FFAB5DB0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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I don't know if I'm doing this right, but essentially every action I take results in an error. I can't open files, I can't close photoshop except through task manager. Here's what my clipboard spit out:
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.0 20210809.r.384 ce617de
0 address: 0x00007FF75CE64652 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF75B313D54 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF75B3132B9 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF75A76F544 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF75A76F181 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF75A76F3A1 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF75A76F1A1 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF75A77B79D base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF75B356C35 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF75B359708 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF75B35914B base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF75B333069 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF758DB6E09 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF758DB6EA6 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF758DAA6F8 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF758DC1191 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF75904A065 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF758DACDEB base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF75900A512 base: 0x00007FF7588D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFA716D7034 base: 0x00007FFA716C0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFA727E2651 base: 0x00007FFA72790000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.0 20210809.r.384 ce617de
0 address: 0x1085957ed base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000108595829 Adobe Photoshop 2021 + 83810345'
1 address: 0x1060f1544 base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x00000001060f1544 Adobe Photoshop 2021 + 45389124'
2 address: 0x1060f1791 base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x00000001060f1791 Adobe Photoshop 2021 + 45389713'
3 address: 0x108d0a8a3 base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x0000000108d0a8a3 Adobe Photoshop 2021 + 91629731'
4 address: 0x108d0a879 base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000108d0a879 Adobe Photoshop 2021 + 91629689'
5 address: 0x108d0a869 base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000108d0a869 Adobe Photoshop 2021 + 91629673'
6 address: 0x108d0a859 base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000108d0a859 Adobe Photoshop 2021 + 91629657'
7 address: 0x108d0a81d base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x0000000108d0a81d Adobe Photoshop 2021 + 91629597'
8 address: 0x1060ee5ab base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x00000001060ee5ab Adobe Photoshop 2021 + 45376939'
9 address: 0x1060ec525 base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x00000001060ec525 Adobe Photoshop 2021 + 45368613'
10 address: 0x1060e9ca1 base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x00000001060e9ca1 Adobe Photoshop 2021 + 45358241'
11 address: 0x1060d4b68 base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x00000001060d4b68 Adobe Photoshop 2021 + 45271912'
12 address: 0x1060d4c74 base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x00000001060d4c74 Adobe Photoshop 2021 + 45272180'
13 address: 0x105fd4bef base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x0000000105fd4bef Adobe Photoshop 2021 + 44223471'
14 address: 0x19647def5 base: 0x1963e0000 module name: 'Spaces' symbol info: '14 Spaces 0x000000019647def5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff23115979 base: 0x7fff22c76000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff23115979 -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22ca569e base: 0x7fff22c76000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22ca569e -[NSApplication run] + 623'
17 address: 0x105fd56c2 base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x0000000105fd56c2 Adobe Photoshop 2021 + 44226242'
18 address: 0x105fd7b90 base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x0000000105fd7b90 Adobe Photoshop 2021 + 44235664'
19 address: 0x1060d543c base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x00000001060d543c Adobe Photoshop 2021 + 45274172'
20 address: 0x108c53bd8 base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x0000000108c53bd8 Adobe Photoshop 2021 + 90880984'
21 address: 0x1035abe09 base: 0x1035a8000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x00000001035abe09 Adobe Photoshop 2021 + 15881'
22 address: 0x7fff203dcf3d base: 0x7fff203c7000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff203dcf3d start + 1'
23 address: 0x1 module name: '<unknown module>' symbol info: '23 ??? 0x0000000000000001 0x0 + 1'
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Photoshop Error information
Code: -1
Text: en raison d'une erreur du programme
Message: Impossible d'effectuer cette opération en raison d'une erreur du programme.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x10902400c base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010902403c Adobe Photoshop 2021 + 74694716'
1 address: 0x106f04ed8 base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000106f04ed8 Adobe Photoshop 2021 + 39964376'
2 address: 0x106f05118 base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000106f05118 Adobe Photoshop 2021 + 39964952'
3 address: 0x10964a6f4 base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010964a6f4 Adobe Photoshop 2021 + 81143540'
4 address: 0x10964a6d0 base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010964a6d0 Adobe Photoshop 2021 + 81143504'
5 address: 0x10964a6c4 base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010964a6c4 Adobe Photoshop 2021 + 81143492'
6 address: 0x10964a6b8 base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010964a6b8 Adobe Photoshop 2021 + 81143480'
7 address: 0x10964a634 base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010964a634 Adobe Photoshop 2021 + 81143348'
8 address: 0x106f027e4 base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000106f027e4 Adobe Photoshop 2021 + 39954404'
9 address: 0x106f00938 base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x0000000106f00938 Adobe Photoshop 2021 + 39946552'
10 address: 0x106efe458 base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x0000000106efe458 Adobe Photoshop 2021 + 39937112'
11 address: 0x106ee9600 base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x0000000106ee9600 Adobe Photoshop 2021 + 39851520'
12 address: 0x106ee9728 base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000106ee9728 Adobe Photoshop 2021 + 39851816'
13 address: 0x106df09b4 base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x0000000106df09b4 Adobe Photoshop 2021 + 38832564'
14 address: 0x19fb0f7a8 base: 0x19f680000 module name: 'AppKit' symbol info: '14 AppKit 0x000000019fb0f7a8 -[NSApplication _handleEvent:] + 76'
15 address: 0x19f6b1e74 base: 0x19f680000 module name: 'AppKit' symbol info: '15 AppKit 0x000000019f6b1e74 -[NSApplication run] + 636'
16 address: 0x106df141c base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x0000000106df141c Adobe Photoshop 2021 + 38835228'
17 address: 0x106df384c base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x0000000106df384c Adobe Photoshop 2021 + 38844492'
18 address: 0x106ee9f2c base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x0000000106ee9f2c Adobe Photoshop 2021 + 39853868'
19 address: 0x1095a50d4 base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x00000001095a50d4 Adobe Photoshop 2021 + 80466132'
20 address: 0x1048edd10 base: 0x1048e8000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x00000001048edd10 Adobe Photoshop 2021 + 23824'
21 address: 0x19cdf1430 base: 0x19cdd9000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x000000019cdf1430 start + 4'
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I have the same problem from some weeks ago.
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I'm having an error when I run a custom action.
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not fill because of a program error.
Stack:
Adobe Photoshop 22.5.0 20210809.r.384 ce617de
0 address: 0x00007FF6F59D4652 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6F3E83D54 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6F3E832B9 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6F3E851FA base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6F287ECDE base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF6F3E85259 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6F3E83F7B base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF6F290AB39 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF6F29107A2 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF6F2911CE7 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF6F2912581 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF6F2912EE9 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF6F2912B59 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
13 address: 0x00007FF6F290F4F0 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
14 address: 0x00007FF6F1CAD000 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
15 address: 0x00007FF6F3E85D7B base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6F1CDC04E base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6F3EEFB2E base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6F3EEF355 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
19 address: 0x00007FF6F3EC914B base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
20 address: 0x00007FF6F3EA3069 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
21 address: 0x00007FF6F1926E09 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
22 address: 0x00007FF6F192F9F8 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
23 address: 0x00007FF6F1CE1D5F base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
24 address: 0x00007FF6F30EECDE base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
25 address: 0x00007FF6F30EE9BF base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
26 address: 0x00007FF6F2754245 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
27 address: 0x00007FF6F3EEFB2E base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
28 address: 0x00007FF6F3EEF355 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
29 address: 0x00007FF6F3EC914B base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
30 address: 0x00007FF6F3EA3069 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
31 address: 0x00007FF6F1926E09 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
32 address: 0x00007FF6F1926EA6 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
33 address: 0x00007FF6F191B015 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
34 address: 0x00007FF6F1931191 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
35 address: 0x00007FF6F1BBA065 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
36 address: 0x00007FF6F191CDEB base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
37 address: 0x00007FF6F1B7A512 base: 0x00007FF6F1440000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
38 address: 0x00007FFA415C7034 base: 0x00007FFA415B0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
39 address: 0x00007FFA41E62651 base: 0x00007FFA41E10000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF716255E02 base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF714705D44 base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7147052A9 base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF7147071EA base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF7130FF5BE base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF714707249 base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF714705FB0 base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF7124ABEF2 base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
8 address: 0x00007FF714766C21 base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF7121A989B base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF712412D1E base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
11 address: 0x00007FF71219B1C5 base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7121B12C1 base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF71243A155 base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
14 address: 0x00007FF71219CF1B base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7123FA602 base: 0x00007FF711CC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FFEA2FB7034 base: 0x00007FFEA2FA0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
17 address: 0x00007FFEA32A2651 base: 0x00007FFEA3250000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Getting a progam error while trying to save a PSD to external drive.
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x10634a87d base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010634a8b9 Adobe Photoshop 2021 + 83757241'
1 address: 0x103eadd94 base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000103eadd94 Adobe Photoshop 2021 + 45366676'
2 address: 0x103eadfe1 base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000103eadfe1 Adobe Photoshop 2021 + 45367265'
3 address: 0x106abef53 base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x0000000106abef53 Adobe Photoshop 2021 + 91574099'
4 address: 0x106abef29 base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000106abef29 Adobe Photoshop 2021 + 91574057'
5 address: 0x106abef19 base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000106abef19 Adobe Photoshop 2021 + 91574041'
6 address: 0x106abef09 base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000106abef09 Adobe Photoshop 2021 + 91574025'
7 address: 0x106abeecd base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x0000000106abeecd Adobe Photoshop 2021 + 91573965'
8 address: 0x103eaadfb base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000103eaadfb Adobe Photoshop 2021 + 45354491'
9 address: 0x103ea8d75 base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x0000000103ea8d75 Adobe Photoshop 2021 + 45346165'
10 address: 0x103ea64f1 base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x0000000103ea64f1 Adobe Photoshop 2021 + 45335793'
11 address: 0x103e913b8 base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x0000000103e913b8 Adobe Photoshop 2021 + 45249464'
12 address: 0x103e914c4 base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000103e914c4 Adobe Photoshop 2021 + 45249732'
13 address: 0x103d9143f base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x0000000103d9143f Adobe Photoshop 2021 + 44201023'
14 address: 0x1695ecfa5 base: 0x16954f000 module name: 'Spaces' symbol info: '14 Spaces 0x00000001695ecfa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff230adbe1 base: 0x7fff22c0e000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff230adbe1 -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22c3dc8e base: 0x7fff22c0e000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22c3dc8e -[NSApplication run] + 623'
17 address: 0x103d91f12 base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x0000000103d91f12 Adobe Photoshop 2021 + 44203794'
18 address: 0x103d943e0 base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x0000000103d943e0 Adobe Photoshop 2021 + 44213216'
19 address: 0x103e91c8c base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x0000000103e91c8c Adobe Photoshop 2021 + 45251724'
20 address: 0x106a08288 base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x0000000106a08288 Adobe Photoshop 2021 + 90825352'
21 address: 0x10136cc89 base: 0x10136a000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x000000010136cc89 Adobe Photoshop 2021 + 11401'
22 address: 0x7fff20369f3d base: 0x7fff20354000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff20369f3d start + 1'
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Getting a progam error while trying to save a PSD to network drive.
Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “Inextenso-Otono-Alta-2_15.0...” because of a program error.
Stack:
Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
0 address: 0x112d4de3d base: 0x10a177000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000112d4de79 Adobe Photoshop 2021 + 146632313'
1 address: 0x110b5fe6e base: 0x10a177000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000110b5fe6e Adobe Photoshop 2021 + 111054446'
2 address: 0x110b60204 base: 0x10a177000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000110b60204 Adobe Photoshop 2021 + 111055364'
3 address: 0x10f79d136 base: 0x10a177000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010f79d136 Adobe Photoshop 2021 + 90333494'
4 address: 0x10dfd7a7d base: 0x10a177000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010dfd7a7d Adobe Photoshop 2021 + 65407613'
5 address: 0x110b58cf5 base: 0x10a177000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000110b58cf5 Adobe Photoshop 2021 + 111025397'
6 address: 0x110b41568 base: 0x10a177000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000110b41568 Adobe Photoshop 2021 + 110929256'
7 address: 0x110b41674 base: 0x10a177000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x0000000110b41674 Adobe Photoshop 2021 + 110929524'
8 address: 0x110a1b2ce base: 0x10a177000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000110a1b2ce Adobe Photoshop 2021 + 109724366'
9 address: 0x170e3faa5 base: 0x170de7000 module name: 'Spaces' symbol info: '9 Spaces 0x0000000170e3faa5 PluginMain + 127797'
10 address: 0x7fff30c66cbf base: 0x7fff30c35000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff30c66cbf -[NSApplication run] + 707'
11 address: 0x110a1beb2 base: 0x10a177000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x0000000110a1beb2 Adobe Photoshop 2021 + 109727410'
12 address: 0x110a1e15d base: 0x10a177000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000110a1e15d Adobe Photoshop 2021 + 109736285'
13 address: 0x110b41e4c base: 0x10a177000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x0000000110b41e4c Adobe Photoshop 2021 + 110931532'
14 address: 0x1108f7ccb base: 0x10a177000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x00000001108f7ccb Adobe Photoshop 2021 + 108530891'
15 address: 0x10a17a259 base: 0x10a177000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x000000010a17a259 Adobe Photoshop 2021 + 12889'
16 address: 0x7fff6db0ccc9 base: 0x7fff6daf2000 module name: 'libdyld.dylib' symbol info: '16 libdyld.dylib 0x00007fff6db0ccc9 start + 1'
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hi @L33DBIZ ,
Sorry about the issue you are facing.
Could you please share the workflow/steps that you were doing when this error came.
If possible could you please share the image/file and if there is any preset involved that too. You can share the files and preset using direct message .
Thanks,
Agrita Jain
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
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Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF7C5575E02 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7C3A25D44 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7C3A252A9 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF7C2E800B4 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF7C2E7FCF1 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF7C2E7FF11 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF7C2E7FD11 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF7C2E8C33D base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7C3A68C25 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF7C3A6B6F8 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF7C3A6B13B base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF7C3A45059 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7C14C6F39 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7C14C6FD6 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7C14BB145 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7C14D12C1 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7C175A155 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7C14BCF1B base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7C171A602 base: 0x00007FF7C0FE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFC56897034 base: 0x00007FFC56880000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFC56BE2651 base: 0x00007FFC56B90000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF605515E02 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6039C5D44 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6039C52A9 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF602E200B4 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF602E1FCF1 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF602E1FF11 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF602E1FD11 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF602E2C33D base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF603A08C25 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF603A0B6F8 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF603A0B13B base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF6039E5059 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF601466F39 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF601466FD6 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF60145A828 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6014712C1 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6016FA155 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF60145CF1B base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6016BA602 base: 0x00007FF600F80000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFB35957034 base: 0x00007FFB35940000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFB35E02651 base: 0x00007FFB35DB0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF6638D5E02 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF661D85D44 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF661D852A9 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6611E00B4 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6611DFCF1 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF6611DFF11 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6611DFD11 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF6611EC33D base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF661DC8C25 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF661DCB6F8 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF661DCB13B base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF661DA5059 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF65F826F39 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF65F826FD6 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF65F81A828 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF65F8312C1 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF65FABA155 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF65F81CF1B base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF65FA7A602 base: 0x00007FF65F340000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFED1EA7034 base: 0x00007FFED1E90000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFED3D62651 base: 0x00007FFED3D10000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -30870
Text: because of a program error
Message: Could not print “_85B5837.psd” because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x1062ba87d base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x00000001062ba8b9 Adobe Photoshop 2021 + 83757241'
1 address: 0x103e1dd94 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000103e1dd94 Adobe Photoshop 2021 + 45366676'
2 address: 0x103e1dfe1 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000103e1dfe1 Adobe Photoshop 2021 + 45367265'
3 address: 0x103e1c0f5 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x0000000103e1c0f5 Adobe Photoshop 2021 + 45359349'
4 address: 0x101dec15d base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000101dec15d Adobe Photoshop 2021 + 11608413'
5 address: 0x101deb921 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000101deb921 Adobe Photoshop 2021 + 11606305'
6 address: 0x103a1ad49 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000103a1ad49 Adobe Photoshop 2021 + 41160009'
7 address: 0x103d5629a base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x0000000103d5629a Adobe Photoshop 2021 + 44548762'
8 address: 0x103d45bab base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000103d45bab Adobe Photoshop 2021 + 44481451'
9 address: 0x103e164f1 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x0000000103e164f1 Adobe Photoshop 2021 + 45335793'
10 address: 0x103e013b8 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x0000000103e013b8 Adobe Photoshop 2021 + 45249464'
11 address: 0x103e014c4 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x0000000103e014c4 Adobe Photoshop 2021 + 45249732'
12 address: 0x103d0143f base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000103d0143f Adobe Photoshop 2021 + 44201023'
13 address: 0x16a577fa5 base: 0x16a4da000 module name: 'Spaces' symbol info: '13 Spaces 0x000000016a577fa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
14 address: 0x7fff23156be1 base: 0x7fff22cb7000 module name: 'AppKit' symbol info: '14 AppKit 0x00007fff23156be1 -[NSApplication _handleEvent:] + 65'
15 address: 0x7fff22ce6c8e base: 0x7fff22cb7000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff22ce6c8e -[NSApplication run] + 623'
16 address: 0x103d01f12 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x0000000103d01f12 Adobe Photoshop 2021 + 44203794'
17 address: 0x103d043e0 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x0000000103d043e0 Adobe Photoshop 2021 + 44213216'
18 address: 0x103e01c8c base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x0000000103e01c8c Adobe Photoshop 2021 + 45251724'
19 address: 0x106978288 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x0000000106978288 Adobe Photoshop 2021 + 90825352'
20 address: 0x1012dcc89 base: 0x1012da000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x00000001012dcc89 Adobe Photoshop 2021 + 11401'
21 address: 0x7fff20412f3d base: 0x7fff203fd000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x00007fff20412f3d start + 1'
I can no longer print from Photoshop after upgrading to 22.5.1
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Its pretty ridiculous that I have to keep dealing with this problem, uninstalling PS and reinstalling it because it won't even open a file, and then can't close without ending it in task manager, get your sh*t together Adobe!
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Yesterday I updated my 2014 MacBook Pro to Big Sur 11.6. It seemed to go well until I tried to make a test print from Photoshop (updated four days ago to v 22.5.1). I'm getting a program error message when I try to send a file to my Epson P900. I'm not getting errors on opening or closing files. I did the step of giving PS full disc access in the privacy prefs but it didn't help.--Carl
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I followed the instructions to run the diagnostics plug-in and got this in the clipboard:
