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Program Error Diagnostic Plugin feedback

Adobe Employee ,
Jan 29, 2021 Jan 29, 2021

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Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

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correct answers 1 Pinned Reply

Adobe Employee , Mar 30, 2023 Mar 30, 2023

Hi all,

 

Wanting to extend an apology for the program errors you've faced and give an update on our progress. 

At this time we have a lot of data that the team is investigating and taking action on hopefully resulting in some fixes for these errors. For the time being, we'll lock this thread so others don't feel they need to add new diagnostic plugin log data.

 

Also want to say thanks to every one of you who provided logs to help with the team's investigations. We really appreciate your partic

...

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New Here ,
Dec 02, 2021 Dec 02, 2021

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x10cd096c0 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010cd096fc Adobe Photoshop 2022 + 85030652'
1 address: 0x10a7b04d4 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010a7b04d4 Adobe Photoshop 2022 + 45868244'
2 address: 0x10a7b0721 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010a7b0721 Adobe Photoshop 2022 + 45868833'
3 address: 0x10d4d0ac3 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010d4d0ac3 Adobe Photoshop 2022 + 93186755'
4 address: 0x10d4d0a99 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010d4d0a99 Adobe Photoshop 2022 + 93186713'
5 address: 0x10d4d0a89 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010d4d0a89 Adobe Photoshop 2022 + 93186697'
6 address: 0x10d4d0a79 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010d4d0a79 Adobe Photoshop 2022 + 93186681'
7 address: 0x10d4d0a3d base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010d4d0a3d Adobe Photoshop 2022 + 93186621'
8 address: 0x10a7ad45b base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010a7ad45b Adobe Photoshop 2022 + 45855835'
9 address: 0x10a7ab3b5 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010a7ab3b5 Adobe Photoshop 2022 + 45847477'
10 address: 0x10a7a8b11 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010a7a8b11 Adobe Photoshop 2022 + 45837073'
11 address: 0x10a792d58 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010a792d58 Adobe Photoshop 2022 + 45747544'
12 address: 0x10a792e64 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010a792e64 Adobe Photoshop 2022 + 45747812'
13 address: 0x10a692970 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010a692970 Adobe Photoshop 2022 + 44697968'
14 address: 0x169e4a635 base: 0x169daa000 module name: 'Spaces' symbol info: '14 Spaces 0x0000000169e4a635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff321bb5bf base: 0x7fff3218a000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff321bb5bf -[NSApplication run] + 707'
16 address: 0x10a693472 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x000000010a693472 Adobe Photoshop 2022 + 44700786'
17 address: 0x10a695a44 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010a695a44 Adobe Photoshop 2022 + 44710468'

The font is not available.

Help me, please. I am using a translator.

 

18 address: 0x10a79365c base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010a79365c Adobe Photoshop 2022 + 45749852'
19 address: 0x10d4172a9 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010d4172a9 Adobe Photoshop 2022 + 92426921'
20 address: 0x107bf74c9 base: 0x107bf2000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000107bf74c9 Adobe Photoshop 2022 + 21705'
21 address: 0x7fff6efcacc9 base: 0x7fff6efb0000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x00007fff6efcacc9 start + 1'

 

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Photoshop Error information
Code: -1
Text: en raison d'une erreur du programme
Message: Impossible d'effectuer cette opération en raison d'une erreur du programme.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x107359c98 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '0   Adobe Photoshop 2022                0x0000000107359cc8 Adobe Photoshop 2022 + 75947208'
1 address: 0x10518d084 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '1   Adobe Photoshop 2022                0x000000010518d084 Adobe Photoshop 2022 + 40505476'
2 address: 0x10518d2c4 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '2   Adobe Photoshop 2022                0x000000010518d2c4 Adobe Photoshop 2022 + 40506052'
3 address: 0x1079bb5b4 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '3   Adobe Photoshop 2022                0x00000001079bb5b4 Adobe Photoshop 2022 + 82638260'
4 address: 0x1079bb590 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '4   Adobe Photoshop 2022                0x00000001079bb590 Adobe Photoshop 2022 + 82638224'
5 address: 0x1079bb584 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '5   Adobe Photoshop 2022                0x00000001079bb584 Adobe Photoshop 2022 + 82638212'
6 address: 0x1079bb578 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '6   Adobe Photoshop 2022                0x00000001079bb578 Adobe Photoshop 2022 + 82638200'
7 address: 0x1079bb4f4 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '7   Adobe Photoshop 2022                0x00000001079bb4f4 Adobe Photoshop 2022 + 82638068'
8 address: 0x10518a870 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '8   Adobe Photoshop 2022                0x000000010518a870 Adobe Photoshop 2022 + 40495216'
9 address: 0x1051889b8 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '9   Adobe Photoshop 2022                0x00000001051889b8 Adobe Photoshop 2022 + 40487352'
10 address: 0x1051864cc base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '10  Adobe Photoshop 2022                0x00000001051864cc Adobe Photoshop 2022 + 40477900'
11 address: 0x10517091c base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '11  Adobe Photoshop 2022                0x000000010517091c Adobe Photoshop 2022 + 40388892'
12 address: 0x105170a44 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '12  Adobe Photoshop 2022                0x0000000105170a44 Adobe Photoshop 2022 + 40389188'
13 address: 0x1050778fc base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '13  Adobe Photoshop 2022                0x00000001050778fc Adobe Photoshop 2022 + 39368956'
14 address: 0x192fe9b78 base: 0x192b5a000 module name: 'AppKit' symbol info: '14  AppKit                              0x0000000192fe9b78 -[NSApplication _handleEvent:] + 76'
15 address: 0x192b8bcd4 base: 0x192b5a000 module name: 'AppKit' symbol info: '15  AppKit                              0x0000000192b8bcd4 -[NSApplication run] + 636'
16 address: 0x105078364 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '16  Adobe Photoshop 2022                0x0000000105078364 Adobe Photoshop 2022 + 39371620'
17 address: 0x10507a8a0 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '17  Adobe Photoshop 2022                0x000000010507a8a0 Adobe Photoshop 2022 + 39381152'
18 address: 0x10517127c base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '18  Adobe Photoshop 2022                0x000000010517127c Adobe Photoshop 2022 + 40391292'
19 address: 0x10791267c base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '19  Adobe Photoshop 2022                0x000000010791267c Adobe Photoshop 2022 + 81946236'
20 address: 0x102af0e10 base: 0x102aec000 module name: 'Adobe Photoshop 2022' symbol info: '20  Adobe Photoshop 2022                0x0000000102af0e10 Adobe Photoshop 2022 + 19984'
21 address: 0x1902cd450 base: 0x1902b5000 module name: 'libdyld.dylib' symbol info: '21  libdyld.dylib                       0x00000001902cd450 start + 4'
 

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x00007FF79A2ADC92 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF79868F314 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF79868E869 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF797A81834 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF797A814D1 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF797A816F1 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF797A814F1 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF797A8DBBD base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7986D5805 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF7986D82C8 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF7986D7CFB base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF7986AE979 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7960742D9 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF796074376 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF796067C28 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF79607E831 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7963286A2 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF79606A322 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7962CA8F2 base: 0x00007FF795B50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFEC29F7034 base: 0x00007FFEC29E0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFEC3F42651 base: 0x00007FFEC3EF0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Community Beginner ,
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x00007FF7502ADC92 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF74E68F314 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF74E68E869 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF74DA81834 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF74DA814D1 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF74DA816F1 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF74DA814F1 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF74DA8DBBD base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF74E6D5805 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF74E6D82C8 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF74E6D7CFB base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF74E6AE979 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF74C0742D9 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF74C074376 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF74C067C28 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF74C07E831 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF74C3286A2 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF74C06A322 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF74C2CA8F2 base: 0x00007FF74BB50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFAC20B54E0 base: 0x00007FFAC20A0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFAC33C485B base: 0x00007FFAC33C0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Community Beginner ,
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x10c8cf6c0 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '0   Adobe Photoshop 2022                0x000000010c8cf6fc Adobe Photoshop 2022 + 85030652'
1 address: 0x10a3764d4 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '1   Adobe Photoshop 2022                0x000000010a3764d4 Adobe Photoshop 2022 + 45868244'
2 address: 0x10a376721 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '2   Adobe Photoshop 2022                0x000000010a376721 Adobe Photoshop 2022 + 45868833'
3 address: 0x10d096ac3 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '3   Adobe Photoshop 2022                0x000000010d096ac3 Adobe Photoshop 2022 + 93186755'
4 address: 0x10d096a99 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '4   Adobe Photoshop 2022                0x000000010d096a99 Adobe Photoshop 2022 + 93186713'
5 address: 0x10d096a89 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '5   Adobe Photoshop 2022                0x000000010d096a89 Adobe Photoshop 2022 + 93186697'
6 address: 0x10d096a79 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '6   Adobe Photoshop 2022                0x000000010d096a79 Adobe Photoshop 2022 + 93186681'
7 address: 0x10d096a3d base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '7   Adobe Photoshop 2022                0x000000010d096a3d Adobe Photoshop 2022 + 93186621'
8 address: 0x10a37345b base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '8   Adobe Photoshop 2022                0x000000010a37345b Adobe Photoshop 2022 + 45855835'
9 address: 0x10a3713b5 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '9   Adobe Photoshop 2022                0x000000010a3713b5 Adobe Photoshop 2022 + 45847477'
10 address: 0x10a36eb11 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '10  Adobe Photoshop 2022                0x000000010a36eb11 Adobe Photoshop 2022 + 45837073'
11 address: 0x10a358d58 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '11  Adobe Photoshop 2022                0x000000010a358d58 Adobe Photoshop 2022 + 45747544'
12 address: 0x10a358e64 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '12  Adobe Photoshop 2022                0x000000010a358e64 Adobe Photoshop 2022 + 45747812'
13 address: 0x10a258970 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '13  Adobe Photoshop 2022                0x000000010a258970 Adobe Photoshop 2022 + 44697968'
14 address: 0x208819635 base: 0x208779000 module name: 'Spaces' symbol info: '14  Spaces                              0x0000000208819635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff310925bf base: 0x7fff31061000 module name: 'AppKit' symbol info: '15  AppKit                              0x00007fff310925bf -[NSApplication run] + 707'
16 address: 0x10a259472 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '16  Adobe Photoshop 2022                0x000000010a259472 Adobe Photoshop 2022 + 44700786'
17 address: 0x10a25ba44 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '17  Adobe Photoshop 2022                0x000000010a25ba44 Adobe Photoshop 2022 + 44710468'
18 address: 0x10a35965c base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '18  Adobe Photoshop 2022                0x000000010a35965c Adobe Photoshop 2022 + 45749852'
19 address: 0x10cfdd2a9 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '19  Adobe Photoshop 2022                0x000000010cfdd2a9 Adobe Photoshop 2022 + 92426921'
20 address: 0x1077bd4c9 base: 0x1077b8000 module name: 'Adobe Photoshop 2022' symbol info: '20  Adobe Photoshop 2022                0x00000001077bd4c9 Adobe Photoshop 2022 + 21705'
21 address: 0x7fff6e024cc9 base: 0x7fff6e00a000 module name: 'libdyld.dylib' symbol info: '21  libdyld.dylib                       0x00007fff6e024cc9 start + 1'
22 address: 0x1 module name: '<unknown module>' symbol info: '22  ???                                 0x0000000000000001 0x0 + 1'
 

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New Here ,
Dec 04, 2021 Dec 04, 2021

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This is beyond ridiculous. Photoshop won't allow me to open any images of any kind. I have already followed the instructions in this thread to no avail. The Photoshop diagnostic plugin does not work when I try to run it and so it does not even give me any data to copy to the clipboard etc. Photoshop was working perfectly fine for me last week. WTH did you guys change to break the program this badly?
I'm running Windows 11 Pro with all the latest updates installed.
I have the latest AMD Graphics Drivers installed.
I have the latest version of Photoshop installed.
I completely reinstalled my graphics drivers.
I completely uninstalled and reinstalled Photoshop.
I installed older versions of Photoshop, and those gave me the same issues.
I've got an ASUS Crosshair VIII Hero Motherboard, AMD Ryzen 7 3700X CPU with the latest chipset drivers installed, an AMD Radeon RX 5700 XT with the latest graphics drivers, and 64GB of RAM.
I have clients waiting on images and I have to embarrasingly tell them that I can't finish the processing and editing because Adobe's worthless Photoshop application can't even open a single image file of any kind.
Fix your garbage software. I see now why so many people often switch to CaptureOne. At least their stuff works.

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Community Beginner ,
Dec 04, 2021 Dec 04, 2021

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I found my issue. Apparently the images that were sent to me were TIF files
disguised as JPG. All I did was change the file extension from jpg to tif
and the image loaded correctly.

Might not be your case, but give it a try. Try png as well.

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New Here ,
Dec 07, 2021 Dec 07, 2021

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I figured it out. It was something else entirely.

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Community Expert ,
Dec 08, 2021 Dec 08, 2021

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Please explain, it could help the other users!

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Community Beginner ,
Dec 11, 2021 Dec 11, 2021

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Issue occurs when I try to save an existing psd file. Saving it as a different name or location allows me to save. Have tried all the suggested steps to no avail

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New Here ,
Dec 07, 2021 Dec 07, 2021

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x1102286c0 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x00000001102286fc Adobe Photoshop 2022 + 85030652'
1 address: 0x10dccf4d4 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010dccf4d4 Adobe Photoshop 2022 + 45868244'
2 address: 0x10dccf721 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010dccf721 Adobe Photoshop 2022 + 45868833'
3 address: 0x1109efac3 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x00000001109efac3 Adobe Photoshop 2022 + 93186755'
4 address: 0x1109efa99 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x00000001109efa99 Adobe Photoshop 2022 + 93186713'
5 address: 0x1109efa89 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x00000001109efa89 Adobe Photoshop 2022 + 93186697'
6 address: 0x1109efa79 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x00000001109efa79 Adobe Photoshop 2022 + 93186681'
7 address: 0x1109efa3d base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x00000001109efa3d Adobe Photoshop 2022 + 93186621'
8 address: 0x10dccc45b base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010dccc45b Adobe Photoshop 2022 + 45855835'
9 address: 0x10dcca3b5 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010dcca3b5 Adobe Photoshop 2022 + 45847477'
10 address: 0x10dcc7b11 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010dcc7b11 Adobe Photoshop 2022 + 45837073'
11 address: 0x10dcb1d58 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010dcb1d58 Adobe Photoshop 2022 + 45747544'
12 address: 0x10dcb1e64 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010dcb1e64 Adobe Photoshop 2022 + 45747812'
13 address: 0x10dbb1970 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010dbb1970 Adobe Photoshop 2022 + 44697968'
14 address: 0x17925f635 base: 0x1791bf000 module name: 'Spaces' symbol info: '14 Spaces 0x000000017925f635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff231a8be1 base: 0x7fff22d09000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff231a8be1 -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22d38c8e base: 0x7fff22d09000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22d38c8e -[NSApplication run] + 623'
17 address: 0x10dbb2472 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010dbb2472 Adobe Photoshop 2022 + 44700786'
18 address: 0x10dbb4a44 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010dbb4a44 Adobe Photoshop 2022 + 44710468'
19 address: 0x10dcb265c base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010dcb265c Adobe Photoshop 2022 + 45749852'
20 address: 0x1109362a9 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x00000001109362a9 Adobe Photoshop 2022 + 92426921'
21 address: 0x10b1164c9 base: 0x10b111000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010b1164c9 Adobe Photoshop 2022 + 21705'
22 address: 0x7fff20464f3d base: 0x7fff2044f000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff20464f3d start + 1'
23 address: 0x1 module name: '<unknown module>' symbol info: '23 ??? 0x0000000000000001 0x0 + 1'

 

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Community Beginner ,
Dec 08, 2021 Dec 08, 2021

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Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete your request because of a program error.

Stack:

Adobe Photoshop 23.0.2 20211119.r.101 ace26c0

0 address: 0x1135ed6c0 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '0   Adobe Photoshop 2022                0x00000001135ed6fc Adobe Photoshop 2022 + 85030652'

1 address: 0x1110944d4 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '1   Adobe Photoshop 2022                0x00000001110944d4 Adobe Photoshop 2022 + 45868244'

2 address: 0x111094721 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '2   Adobe Photoshop 2022                0x0000000111094721 Adobe Photoshop 2022 + 45868833'

3 address: 0x113db4ac3 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '3   Adobe Photoshop 2022                0x0000000113db4ac3 Adobe Photoshop 2022 + 93186755'

4 address: 0x113db4a99 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '4   Adobe Photoshop 2022                0x0000000113db4a99 Adobe Photoshop 2022 + 93186713'

5 address: 0x113db4a89 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '5   Adobe Photoshop 2022                0x0000000113db4a89 Adobe Photoshop 2022 + 93186697'

6 address: 0x113db4a79 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '6   Adobe Photoshop 2022                0x0000000113db4a79 Adobe Photoshop 2022 + 93186681'

7 address: 0x113db4a3d base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '7   Adobe Photoshop 2022                0x0000000113db4a3d Adobe Photoshop 2022 + 93186621'

8 address: 0x11109145b base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '8   Adobe Photoshop 2022                0x000000011109145b Adobe Photoshop 2022 + 45855835'

9 address: 0x11108f3b5 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '9   Adobe Photoshop 2022                0x000000011108f3b5 Adobe Photoshop 2022 + 45847477'

10 address: 0x11108cb11 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '10  Adobe Photoshop 2022                0x000000011108cb11 Adobe Photoshop 2022 + 45837073'

11 address: 0x111076d58 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '11  Adobe Photoshop 2022                0x0000000111076d58 Adobe Photoshop 2022 + 45747544'

12 address: 0x111076e64 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '12  Adobe Photoshop 2022                0x0000000111076e64 Adobe Photoshop 2022 + 45747812'

13 address: 0x110f76970 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '13  Adobe Photoshop 2022                0x0000000110f76970 Adobe Photoshop 2022 + 44697968'

14 address: 0x2236a4635 base: 0x223604000 module name: 'Spaces' symbol info: '14  Spaces                              0x00000002236a4635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'

15 address: 0x7fff230fabe1 base: 0x7fff22c5b000 module name: 'AppKit' symbol info: '15  AppKit                              0x00007fff230fabe1 -[NSApplication _handleEvent:] + 65'

16 address: 0x7fff22c8ac8e base: 0x7fff22c5b000 module name: 'AppKit' symbol info: '16  AppKit                              0x00007fff22c8ac8e -[NSApplication run] + 623'

17 address: 0x110f77472 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '17  Adobe Photoshop 2022                0x0000000110f77472 Adobe Photoshop 2022 + 44700786'

18 address: 0x110f79a44 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '18  Adobe Photoshop 2022                0x0000000110f79a44 Adobe Photoshop 2022 + 44710468'

19 address: 0x11107765c base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '19  Adobe Photoshop 2022                0x000000011107765c Adobe Photoshop 2022 + 45749852'

20 address: 0x113cfb2a9 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '20  Adobe Photoshop 2022                0x0000000113cfb2a9 Adobe Photoshop 2022 + 92426921'

21 address: 0x10e4db4c9 base: 0x10e4d6000 module name: 'Adobe Photoshop 2022' symbol info: '21  Adobe Photoshop 2022                0x000000010e4db4c9 Adobe Photoshop 2022 + 21705'

22 address: 0x7fff203b6f3d base: 0x7fff203a1000 module name: 'libdyld.dylib' symbol info: '22  libdyld.dylib                       0x00007fff203b6f3d start + 1'

 

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Community Beginner ,
Dec 08, 2021 Dec 08, 2021

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I,m getting this error when trying to create a stroke around an object from the effects panel. 
I also received a similar error this morning when hitting commandC/command V on a layer. 
Very frustrating....

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New Here ,
Dec 10, 2021 Dec 10, 2021

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This error keeps happening when I try to make the landscape mixer filter
and it writes: "we've temporarily disabled this filter because of an error"
and after that the whole software keeps crashing and showing me this error message:
"Could not complete your request because of a program error."

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x00007FF7EDDFDC92 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7EC1DF314 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7EC1DE869 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF7EB5D1834 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF7EB5D14D1 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF7EB5D16F1 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF7EB5D14F1 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF7EB5DDBBD base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7EC225805 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF7EC2282C8 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF7EC227CFB base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF7EC1FE979 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7E9BC42D9 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7E9BC4376 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7E9BB7C28 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7E9BCE831 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7E9E786A2 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7E9BBA322 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7E9E1A8F2 base: 0x00007FF7E96A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFC91167034 base: 0x00007FFC91150000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFC912A2651 base: 0x00007FFC91250000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Community Beginner ,
Dec 10, 2021 Dec 10, 2021

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Hi Pete,unfortunately, I cannot access RAW.

Here is the eror code. I hope it will help removing the bug. Many thanks, Carl

Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Befehl "Camera Raw-Filter" konnte nicht verwendet werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x00007FF67DC3DC92 base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF67C01F314 base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF67C01E869 base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF67C0207BA base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF67C01F633 base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF67ABF2C2F base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF67B1AFD95 base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF67B1DDBFF base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF67AF9A5CD base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF67AF99F3F base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF67C08B39E base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF67C08AB95 base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF67C067CFB base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF67C03E979 base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF679A042D9 base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF679A04376 base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6799F8545 base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF679A0E831 base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF679CB86A2 base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF6799FA322 base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
20 address: 0x00007FF679C5A8F2 base: 0x00007FF6794E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
21 address: 0x00007FFA0B3654E0 base: 0x00007FFA0B350000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
22 address: 0x00007FFA0CDE485B base: 0x00007FFA0CDE0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Community Beginner ,
Dec 10, 2021 Dec 10, 2021

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I am not sure, whether the error information from the clipboard came through. So here, as an attachement file in .docx, it comes again (same information)

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Dec 10, 2021 Dec 10, 2021

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Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete your request because of a program error.

Stack:

 

I keep getting a program error when I try to use the text tool. I click on the text tool, try to make a text box, and a program error comes up. My Photoshop is up to date, I've tried uninstalling and reinstalling, nothing is working. I'm working on macOS Big Sur Version 11.6.1.

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Community Beginner ,
Dec 11, 2021 Dec 11, 2021

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I get the following after trying to save a layered file as a PSD:

 

Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “page-1-new.psd” because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x10d7e26c0 base: 0x1086cb000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010d7e26fc Adobe Photoshop 2022 + 85030652'
1 address: 0x10b2894d4 base: 0x1086cb000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010b2894d4 Adobe Photoshop 2022 + 45868244'
2 address: 0x10b289834 base: 0x1086cb000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010b289834 Adobe Photoshop 2022 + 45869108'
3 address: 0x10aad1fe5 base: 0x1086cb000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010aad1fe5 Adobe Photoshop 2022 + 37777381'
4 address: 0x10a2165ed base: 0x1086cb000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010a2165ed Adobe Photoshop 2022 + 28620269'
5 address: 0x10b281b11 base: 0x1086cb000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010b281b11 Adobe Photoshop 2022 + 45837073'
6 address: 0x10b26bd58 base: 0x1086cb000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010b26bd58 Adobe Photoshop 2022 + 45747544'
7 address: 0x10b26be64 base: 0x1086cb000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010b26be64 Adobe Photoshop 2022 + 45747812'
8 address: 0x10b16b970 base: 0x1086cb000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010b16b970 Adobe Photoshop 2022 + 44697968'
9 address: 0x155cc7635 base: 0x155c27000 module name: 'Spaces' symbol info: '9 Spaces 0x0000000155cc7635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
10 address: 0x7fff2338a979 base: 0x7fff22eeb000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff2338a979 -[NSApplication _handleEvent:] + 65'
11 address: 0x7fff22f1a69e base: 0x7fff22eeb000 module name: 'AppKit' symbol info: '11 AppKit 0x00007fff22f1a69e -[NSApplication run] + 623'
12 address: 0x10b16c472 base: 0x1086cb000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010b16c472 Adobe Photoshop 2022 + 44700786'
13 address: 0x10b16ea44 base: 0x1086cb000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010b16ea44 Adobe Photoshop 2022 + 44710468'
14 address: 0x10b26c65c base: 0x1086cb000 module name: 'Adobe Photoshop 2022' symbol info: '14 Adobe Photoshop 2022 0x000000010b26c65c Adobe Photoshop 2022 + 45749852'
15 address: 0x10def02a9 base: 0x1086cb000 module name: 'Adobe Photoshop 2022' symbol info: '15 Adobe Photoshop 2022 0x000000010def02a9 Adobe Photoshop 2022 + 92426921'
16 address: 0x1086d04c9 base: 0x1086cb000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x00000001086d04c9 Adobe Photoshop 2022 + 21705'
17 address: 0x7fff20651f3d base: 0x7fff2063c000 module name: 'libdyld.dylib' symbol info: '17 libdyld.dylib 0x00007fff20651f3d start + 1'
18 address: 0x1 module name: '<unknown module>' symbol info: '18 ??? 0x0000000000000001 0x0 + 1'

 

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x1076ddc98 base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '0   Adobe Photoshop 2022                0x00000001076ddcc8 Adobe Photoshop 2022 + 75947208'
1 address: 0x105511084 base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '1   Adobe Photoshop 2022                0x0000000105511084 Adobe Photoshop 2022 + 40505476'
2 address: 0x1055112c4 base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '2   Adobe Photoshop 2022                0x00000001055112c4 Adobe Photoshop 2022 + 40506052'
3 address: 0x107d3f5b4 base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '3   Adobe Photoshop 2022                0x0000000107d3f5b4 Adobe Photoshop 2022 + 82638260'
4 address: 0x107d3f590 base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '4   Adobe Photoshop 2022                0x0000000107d3f590 Adobe Photoshop 2022 + 82638224'
5 address: 0x107d3f584 base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '5   Adobe Photoshop 2022                0x0000000107d3f584 Adobe Photoshop 2022 + 82638212'
6 address: 0x107d3f578 base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '6   Adobe Photoshop 2022                0x0000000107d3f578 Adobe Photoshop 2022 + 82638200'
7 address: 0x107d3f4f4 base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '7   Adobe Photoshop 2022                0x0000000107d3f4f4 Adobe Photoshop 2022 + 82638068'
8 address: 0x10550e870 base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '8   Adobe Photoshop 2022                0x000000010550e870 Adobe Photoshop 2022 + 40495216'
9 address: 0x10550c9b8 base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '9   Adobe Photoshop 2022                0x000000010550c9b8 Adobe Photoshop 2022 + 40487352'
10 address: 0x10550a4cc base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '10  Adobe Photoshop 2022                0x000000010550a4cc Adobe Photoshop 2022 + 40477900'
11 address: 0x1054f491c base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '11  Adobe Photoshop 2022                0x00000001054f491c Adobe Photoshop 2022 + 40388892'
12 address: 0x1054f4a44 base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '12  Adobe Photoshop 2022                0x00000001054f4a44 Adobe Photoshop 2022 + 40389188'
13 address: 0x1053fb8fc base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '13  Adobe Photoshop 2022                0x00000001053fb8fc Adobe Photoshop 2022 + 39368956'
14 address: 0x1ac7cf588 base: 0x1ac366000 module name: 'AppKit' symbol info: '14  AppKit                              0x00000001ac7cf588 -[NSApplication _handleEvent:] + 76'
15 address: 0x1ac3983d8 base: 0x1ac366000 module name: 'AppKit' symbol info: '15  AppKit                              0x00000001ac3983d8 -[NSApplication run] + 636'
16 address: 0x1053fc364 base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '16  Adobe Photoshop 2022                0x00000001053fc364 Adobe Photoshop 2022 + 39371620'
17 address: 0x1053fe8a0 base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '17  Adobe Photoshop 2022                0x00000001053fe8a0 Adobe Photoshop 2022 + 39381152'
18 address: 0x1054f527c base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '18  Adobe Photoshop 2022                0x00000001054f527c Adobe Photoshop 2022 + 40391292'
19 address: 0x107c9667c base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '19  Adobe Photoshop 2022                0x0000000107c9667c Adobe Photoshop 2022 + 81946236'
20 address: 0x102e74e10 base: 0x102e70000 module name: 'Adobe Photoshop 2022' symbol info: '20  Adobe Photoshop 2022                0x0000000102e74e10 Adobe Photoshop 2022 + 19984'
21 address: 0x10ba790f4 module name: '<unknown module>' symbol info: '21  dyld                                0x000000010ba790f4 start + 520'
 

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x00007FF6D97DDC92 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6D7BBF314 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6D7BBE869 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6D6FB1834 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6D6FB14D1 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF6D6FB16F1 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6D6FB14F1 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF6D6FBDBBD base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF6D7C05805 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF6D7C082C8 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF6D7C07CFB base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF6D7BDE979 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6D55A42D9 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6D55A4376 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6D5597C28 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6D55AE831 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6D58586A2 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6D559A322 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6D57FA8F2 base: 0x00007FF6D5080000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFD2BCE7034 base: 0x00007FFD2BCD0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFD2CCA2651 base: 0x00007FFD2CC50000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Hi, I'm getting an error where my file is unable to save. I can do save as and save as a new document but it has to be renamed. Doing save as and trying to replace the original document doesn't work.

 

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x10f4336c0 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010f4336fc Adobe Photoshop 2022 + 85030652'
1 address: 0x10ceda4d4 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010ceda4d4 Adobe Photoshop 2022 + 45868244'
2 address: 0x10ceda721 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010ceda721 Adobe Photoshop 2022 + 45868833'
3 address: 0x10fbfaac3 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010fbfaac3 Adobe Photoshop 2022 + 93186755'
4 address: 0x10fbfaa99 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010fbfaa99 Adobe Photoshop 2022 + 93186713'
5 address: 0x10fbfaa89 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010fbfaa89 Adobe Photoshop 2022 + 93186697'
6 address: 0x10fbfaa79 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010fbfaa79 Adobe Photoshop 2022 + 93186681'
7 address: 0x10fbfaa3d base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010fbfaa3d Adobe Photoshop 2022 + 93186621'
8 address: 0x10ced745b base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010ced745b Adobe Photoshop 2022 + 45855835'
9 address: 0x10ced53b5 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010ced53b5 Adobe Photoshop 2022 + 45847477'
10 address: 0x10ced2b11 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010ced2b11 Adobe Photoshop 2022 + 45837073'
11 address: 0x10cebcd58 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010cebcd58 Adobe Photoshop 2022 + 45747544'
12 address: 0x10cebce64 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010cebce64 Adobe Photoshop 2022 + 45747812'
13 address: 0x10cdbc970 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010cdbc970 Adobe Photoshop 2022 + 44697968'
14 address: 0x1a4cda635 base: 0x1a4c3a000 module name: 'Spaces' symbol info: '14 Spaces 0x00000001a4cda635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff230bbbe1 base: 0x7fff22c1c000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff230bbbe1 -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22c4bc8e base: 0x7fff22c1c000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22c4bc8e -[NSApplication run] + 623'
17 address: 0x10cdbd472 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010cdbd472 Adobe Photoshop 2022 + 44700786'
18 address: 0x10cdbfa44 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010cdbfa44 Adobe Photoshop 2022 + 44710468'
19 address: 0x10cebd65c base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010cebd65c Adobe Photoshop 2022 + 45749852'
20 address: 0x10fb412a9 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x000000010fb412a9 Adobe Photoshop 2022 + 92426921'
21 address: 0x10a3214c9 base: 0x10a31c000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010a3214c9 Adobe Photoshop 2022 + 21705'
22 address: 0x7fff20377f3d base: 0x7fff20362000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff20377f3d start + 1'

 

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x10832f6c0 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010832f6fc Adobe Photoshop 2022 + 85030652'
1 address: 0x105dd64d4 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x0000000105dd64d4 Adobe Photoshop 2022 + 45868244'
2 address: 0x105dd6721 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x0000000105dd6721 Adobe Photoshop 2022 + 45868833'
3 address: 0x108af6ac3 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x0000000108af6ac3 Adobe Photoshop 2022 + 93186755'
4 address: 0x108af6a99 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x0000000108af6a99 Adobe Photoshop 2022 + 93186713'
5 address: 0x108af6a89 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x0000000108af6a89 Adobe Photoshop 2022 + 93186697'
6 address: 0x108af6a79 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x0000000108af6a79 Adobe Photoshop 2022 + 93186681'
7 address: 0x108af6a3d base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x0000000108af6a3d Adobe Photoshop 2022 + 93186621'
8 address: 0x105dd345b base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x0000000105dd345b Adobe Photoshop 2022 + 45855835'
9 address: 0x105dd13b5 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x0000000105dd13b5 Adobe Photoshop 2022 + 45847477'
10 address: 0x105dceb11 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x0000000105dceb11 Adobe Photoshop 2022 + 45837073'
11 address: 0x105db8d58 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x0000000105db8d58 Adobe Photoshop 2022 + 45747544'
12 address: 0x105db8e64 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x0000000105db8e64 Adobe Photoshop 2022 + 45747812'
13 address: 0x105cb8970 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x0000000105cb8970 Adobe Photoshop 2022 + 44697968'
14 address: 0x16ed2d635 base: 0x16ec8d000 module name: 'Spaces' symbol info: '14 Spaces 0x000000016ed2d635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7ff81572b80b base: 0x7ff8152c4000 module name: 'AppKit' symbol info: '15 AppKit 0x00007ff81572b80b -[NSApplication _handleEvent:] + 65'
16 address: 0x7ff8152f337e base: 0x7ff8152c4000 module name: 'AppKit' symbol info: '16 AppKit 0x00007ff8152f337e -[NSApplication run] + 623'
17 address: 0x105cb9472 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x0000000105cb9472 Adobe Photoshop 2022 + 44700786'
18 address: 0x105cbba44 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x0000000105cbba44 Adobe Photoshop 2022 + 44710468'
19 address: 0x105db965c base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x0000000105db965c Adobe Photoshop 2022 + 45749852'
20 address: 0x108a3d2a9 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000108a3d2a9 Adobe Photoshop 2022 + 92426921'
21 address: 0x10321d4c9 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010321d4c9 Adobe Photoshop 2022 + 21705'
22 address: 0x1179b04fe module name: '<unknown module>' symbol info: '22 dyld 0x00000001179b04fe start + 462'
23 address: 0x0 module name: '<unknown module>' symbol info: '23 ??? 0x0000000000000000 0x0 + 0'
24 address: 0x103218000 base: 0x103218000 module name: 'Adobe Photoshop 2022' symbol info: '24 Adobe Photoshop 2022 0x0000000103218000 __dso_handle + 0'

 

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The problem was not solved.

 

when can I expect Photoshop to work. That cost moatlich money without which I can use Photoshop effectively? This is all very annoying, Have the latest version

Martin

 

Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF75F455E22 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF75D82B444 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF75D82A919 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF75CC5A434 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF75CC59EC1 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF75CC59F61 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF75CC59EE1 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF75CC6647D base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF75D871A55 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF75D8746D8 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF75D87421B base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF75D84F0C9 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF75B23CA69 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF75B23CB06 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF75B230079 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF75B246FD1 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF75B4FC752 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF75B232ACE base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF75B493392 base: 0x00007FF75AC30000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFB41DA7034 base: 0x00007FFB41D90000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFB43222651 base: 0x00007FFB431D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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New Here ,
Dec 14, 2021 Dec 14, 2021

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Hello, error i get opening Leica SL2-S .dng from Photoshop

 

Photoshop Error information
Code: -1
Text: poiché si è verificato un errore del programma
Message: Impossibile aprire “L1000027.DNG” poiché si è verificato un errore del programma.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF7C9265E22 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7C763B444 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7C763A919 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7C763C9CA base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7C53A5ABD base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
5 address: 0x00007FF7C5CF8E53 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7C5CFFCDC base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7C5CFF5CD base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7C5CFF132 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7C5771791 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF7C546993C base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
11 address: 0x00007FF7C506CEFE base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7C5A44FAE base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
13 address: 0x00007FF7C76F8C6C base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
14 address: 0x00007FF7C765E074 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
15 address: 0x00007FF7C5CFEA3D base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
16 address: 0x00007FF7C765E7BF base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
17 address: 0x00007FF7C7659D64 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
18 address: 0x00007FF7C76A85EE base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
19 address: 0x00007FF7C76A7DD5 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
20 address: 0x00007FF7C768421B base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
21 address: 0x00007FF7C765F0C9 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
22 address: 0x00007FF7C504CA69 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
23 address: 0x00007FF7C504CB06 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
24 address: 0x00007FF7C50409B7 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
25 address: 0x00007FF7C5056FD1 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
26 address: 0x00007FF7C530C752 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
27 address: 0x00007FF7C5042ACE base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
28 address: 0x00007FF7C52A3392 base: 0x00007FF7C4A40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
29 address: 0x00007FFFE86E54E0 base: 0x00007FFFE86D0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
30 address: 0x00007FFFE9FA485B base: 0x00007FFFE9FA0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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New Here ,
Dec 17, 2021 Dec 17, 2021

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Photoshop Error information
Code: -1
Text: devido a um erro de programa
Message: Não foi possível completar o seu pedido devido a um erro de programa.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF6E00E5E22 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6DE4BB444 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6DE4BA919 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6DD8EA434 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6DD8E9EC1 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF6DD8E9F61 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF6DD8E9EE1 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF6DD8F647D base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF6DE501A55 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF6DE5046D8 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF6DE50421B base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF6DE4DF0C9 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF6DBECCA69 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6DBECCB06 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6DBEC0079 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6DBED6FD1 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6DC18C752 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6DBEC2ACE base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6DC123392 base: 0x00007FF6DB8C0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFCCD6D7034 base: 0x00007FFCCD6C0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFCCE2C2651 base: 0x00007FFCCE270000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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