Program Error when saving via actions

[Cody25002753oef7]

App version: 24.1.0

OS: Windows 10

File Types: JPG

This error occurs when trying to use an action to save a file that has not undergone any state changes since either: bring opened or its last save.

As an e-comm photo editor, I often have 4-10 images open, so I use a batched action to save them all at once. The base action is only two steps:
1. Flatten Image
2. Save

I know saving a file that has had no changes sounds odd, but often when I am making changes to only 7 of the 10 images I have open, it is easier and faster to just run the save action in a batch and save the untouched files again anyways. Both the batch and single instance versions of the action break and refuse to run once the error is enountered.

The expected result is the image saving regardless of its most recent save state.
Actual result is that it will not save.

The error is replicable with any JPG file and did not occur prior to 24.1

The error code from the user diagnostics plug-in is the following:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.0 20221206.r.166 be4691b
0 address: 0x00007FF7A89DCE52 base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7A699FD0C base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF7A699F269 base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF7A5E01B84 base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7A5E016B9 base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF7A5E014B9 base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF7A5E0FBBD base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF7A69E1975 base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF7A69E4807 base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF7A69E425A base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF7A69C3B26 base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF7A424A158 base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7A424A1ED base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7A423CFBF base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7A42547D1 base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7A454ED76 base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7A423F916 base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF7A44C3CB2 base: 0x00007FF7A3A80000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFED5587614 base: 0x00007FFED5570000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFED60826A1 base: 0x00007FFED6030000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[CoryShubert]

Hi @Cody25002753oef7 sorry for this issue. Have you rolled back to the last version your action worked, and is it working as expected then?  

Thank you,

Cory

[Cody25002753oef7]

Hey @CoryShubert, I will be doing that at the end of my work day, trying for now to get what work done I can until then.

To add something else I noticed, when the files are in this state of having been saved or just opened, the "save" option from the file drop down is greyed out. I am unsure of if this was the case in previous versions, but it could be that my action is asking it do a function taht it now believes it cannot do.

The obvious preference would be for it to regain that functionality lol. I will update on the action functionality once I roll back. Thanks!

[CoryShubert]

Another question @Cody25002753oef7, were these RAW files or were the files at any point going through ACR?

Thank you,

Cory

[Cody25002753oef7]

@CoryShubert  No to both situations, just JPGs opened straight into photoshop

Thanks again!

[Cody25002753oef7]

@CoryShubert I rolled back to 24.0.1 and the save functionality works as desired, so the issue is definitely unique to 24.1.0.

The very first file I opened allowed me to save right off the bat. Save is not an option in the dropdown menu, but it does still work if an action give the save command

[Bojan Živković]

Quick fix:

Record step to Make layer xcvzbretsyuin (for example)

Record step to delete layer xcvzbretsyuin

Flatten image

Save

Close

As shown on screenshot below. Hope this can help as workaround. You can also exclude delete layer but that needs and some testing for various situations which I haven't performed not have thought of them.

[andreamrg]

Last hack didn't work for unfortunately.
I really don't understand why in each iteration of Photoshop there are all these bugs that affect workflows.